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Restaurant Operations Manager

hace 2 meses


Mérida, Yucatán, México Hilton Worldwide, Inc. A tiempo completo
Job Summary

Hilton Worldwide, Inc. is seeking a highly skilled Restaurant Manager to oversee the daily operations of our restaurant. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences, managing staff, and maintaining high standards of customer service.

Key Responsibilities
  • Restaurant Operations
    • Manage the day-to-day operations of the restaurant, including menu planning, inventory management, and staff supervision.
    • Ensure that all food and beverage standards are met, and that the restaurant is maintained in a clean and safe environment.
  • Staff Management
    • Recruit, train, and develop a high-performing team of restaurant staff.
    • Provide coaching and feedback to staff to ensure they are meeting their performance goals.
  • Customer Service
    • Ensure that all guests receive exceptional service, including prompt and friendly service, and that their needs are met in a timely and efficient manner.
    • Address guest complaints and concerns in a professional and courteous manner.
  • Financial Management
    • Manage the restaurant's budget, including labor costs, inventory, and supplies.
    • Monitor sales and revenue, and make recommendations to improve profitability.
Requirements
  • Education and Experience
    • Bachelor's degree in Hospitality, Hotel Administration, or a related field.
    • Minimum 2 years of experience in a restaurant management role, preferably in a high-volume, fast-paced environment.
  • Skills and Abilities
    • Excellent leadership and communication skills.
    • Ability to work in a fast-paced environment and prioritize multiple tasks.
    • Strong analytical and problem-solving skills.
    • Ability to work effectively in a team environment.
What We Offer

Hilton Worldwide, Inc. offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced restaurant professional looking for a new challenge, we encourage you to apply for this exciting opportunity.