Customer Service Representative

hace 3 semanas


Tlaquepaque, Jalisco, México Arrow Electronics, Inc. A tiempo completo

Job Summary

Arrow Electronics, Inc. is seeking a highly skilled Support Associate to join our Digital Team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and maintaining a positive customer experience.

Key Responsibilities

  • Prioritize customer inquiries and provide expert-level customer service, ensuring timely and effective resolution.
  • Utilize internal Arrow resources and tools to troubleshoot and find solutions for customers.
  • Maintain accurate records in Salesforce, documenting customer information and case resolutions.
  • Collaborate with the team to ensure seamless customer support and maintain a high level of professionalism.

Requirements

  • Bachelor's degree.
  • 1 year of experience in customer service or e-commerce support.
  • High proficiency in Microsoft Office, particularly Excel.
  • Fluent in English.
  • Strong written and verbal communication skills.

What We Offer

At Arrow, we value our employees and offer a competitive compensation package, including a 30-day Christmas bonus, 40% vacation premium, and a range of benefits.

Location

MX-JAL-Tlaquepaque, Mexico (HPE Guad office)

Time Type

Full time

Job Category

Business Support



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