Customer Sales Representative
hace 2 semanas
Arrow Electronics, Inc. is seeking a highly skilled Customer Sales Specialist to join our team in Guadalajara, Mexico.
Job Summary:The Customer Sales Specialist will be responsible for managing the overall account relationship and day-to-day sales activities by providing exceptional service and support to assigned customers. This includes working with internal and external resources to facilitate quoting, fulfilling demand, and troubleshooting customer requirements.
Key Responsibilities:- Manage the overall account relationship and day-to-day sales activities
- Provide service and support to assigned customers
- Work with internal and external resources to facilitate quoting, fulfilling demand, and troubleshooting customer requirements
- Own the overall Quote to Order Processes and order preparation for specified customers
- Coordinate resources and processing of quotations, work with management to set pricing
- Solve pre-sales and post-sales problems, provide proactive notification to customers of changes to delivery status
- Liaise between sales team members to ensure returns, invoicing, credit, shipping issues, etc. are resolved in a timely fashion
- Own and maintain Perfect Order Index (POI) and Inventory integrity to minimize write-offs and bill-backs
- Typically requires a 4-year degree and 2-4 years of experience in customer service, sales, buying, planning, or procurement
- Intermediate knowledge of Microsoft Excel
- ERP experience such as Oracle, SAP, or similar
- Proven track record of strong work ethic, professional behavior, and customer service
- Excellent verbal and written communications skills; must be fluent in English
- Competitive financial compensation, including various compensation plans
- Solid benefits package, including 30 days of Christmas bonus, 40% vacation premium, 12 vacation days plus 2 floating days, Vision and Dental Assistance, Life Insurance, Healthcare Insurance, 10% Food/Pantry Vouchers, Restaurant Vouchers, 13% Savings Fund, and more
Hybrid: 3 days in office/2 days work from home
Arrow Electronics, Inc. is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity, or national origin.
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