Customer Sales Representative
hace 4 semanas
Role Summary:
We are seeking a skilled Customer Sales Representative to join our team at Arrow Electronics, Inc. This role involves responsible for the day-to-day sales activities, sales support, and customer service tasks for specified customers and assigned accounts from French-speaking Canada.
Key Responsibilities:
- Work with suppliers and internal departments to solve pre-sales and post-sales problems.
- Manage the demand creation activity, applicable contracts, value-added programs, returns, invoicing, credit, shipping issues, etc.
- Provide proactive notification to the customer of changes to delivery status, conduct bond reviews with the customer (Shortages & Turns), manage SMI (Slow Moving Inventory) and NCNR (Non-Cancellable, Non-Returnable) customer conversations, own Hard & Planned Order management, PCN (Product Change Notification) Coordination, and deliver and maintain the POI (Perfect Order Index).
- Support sales team with direct customer contact for Order to Invoice process within Planned Demand.
Requirements:
- Typically requires a 2-year degree and 3-5 years of experience or High school graduate with equivalent related experience.
- Professional English and French level.
What We Offer:
- Competitive financial compensation, including various compensation plans and a solid benefits package.
- Opportunities for growth and development.
Work Arrangement:
Hybrid: 3 days in office / 2 days work from home
Location:
MX-JAL-Tlaquepaque, Mexico (HPE Guad office)
Time Type:
Full time
Job Category:
Business Support
EEO Statement:
Please be sure to include all work history on your resume including: temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin. (EEO policy Mexico)
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