Senior Hospitality Professional
hace 4 semanas
Job Summary:
Respond to guest requests and provide exceptional service by greeting guests upon arrival, explaining hotel amenities, and making special arrangements. Ensure quality standards are met by inspecting guest rooms and verifying room status. Assist Housekeeping management in managing daily activities, documenting issues, and preparing assignment sheets. Maintain a clean and professional appearance, adhere to company policies, and communicate effectively with guests and colleagues.
Key Responsibilities:
• Greet guests and provide information about hotel amenities and services
• Respond to guest requests and make special arrangements
• Inspect guest rooms to ensure quality standards are met
• Verify room status and update assignment sheets
• Assist Housekeeping management in managing daily activities
• Document and resolve issues with discrepant rooms
• Prepare and communicate changes in assignment sheets
• Maintain a clean and professional appearance and adherence to company policies
Requirements:
• High school diploma or equivalent
• At least 1 year of related work experience
• Supervisory experience preferred
• Ability to work effectively in a fast-paced environment and communicate with guests and colleagues
About Marriott International:
Marriott International, Inc. is a leading hospitality company with a portfolio of brands across the globe. We are committed to delivering exceptional guest experiences and maintaining a culture of inclusivity and respect. Join our team and become part of a global community that values diversity, equity, and inclusion.
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