Empleos actuales relacionados con Technical Support Customer Care Specialist - Tijuana, Baja California - GGA Solutions
-
Technical Support Specialist
hace 2 semanas
Tijuana, Baja California, México Teradata A tiempo completoTechnical Support SpecialistLocation: Tijuana, MexicoRequisition Number: 218159External Description:What You'll DoAs a Technical Support Specialist at Teradata, you will work with our Fortune-500 clients to resolve technical issues with our Cloud Analytics and Database tools. You will apply search tools to identify previously developed solutions, research...
-
Technical Support Specialist
hace 2 semanas
Tijuana, Baja California, México Telvista A tiempo completo**We offer a unique opportunity for bilingual individuals to join our team at Telvista.**As a Technical Support Specialist, you will have the chance to work in a dynamic environment with a focus on customer satisfaction.**Key Responsibilities:** Provide technical support to customers via phone and email Troubleshoot and resolve technical issues in a timely...
-
Technical Support Specialist
hace 2 semanas
Tijuana, Baja California, México Iron Service Global Inc A tiempo completo**Technical Support Specialist****Job Summary**Iron Service Global Inc is seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to end-users, troubleshooting hardware and software issues, and performing routine maintenance tasks.**Key...
-
Technical Support Specialist
hace 2 semanas
Tijuana, Baja California, México Boldr A tiempo completoAbout BoldrBoldr is a global B-Corp dedicated to delivering exceptional client experiences while creating access to dignified, meaningful work in communities worldwide.We are a global team united by our desire to connect diverse people with common values for boldr impact.Job SummaryThis position has primary responsibilities for providing hands-on technical...
-
Technical Support Specialist
hace 2 semanas
Tijuana, Baja California, México GGA Solutions A tiempo completoJob SummaryAt GGA Solutions, we are seeking a highly skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical problem resolution to our customers by performing a question diagnosis while guiding users through step-by-step solutions.Key ResponsibilitiesProvide technical support...
-
Technical Support Specialist
hace 3 semanas
Tijuana, Baja California, México Telvista A tiempo completoJoin Telvista as a Technical Support Call AgentWe are seeking a highly skilled and customer-focused Technical Support Call Agent to join our team at Telvista. As a Technical Support Call Agent, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and assistance...
-
Technical Support Specialist
hace 2 semanas
Tijuana, Baja California, México Pagepersonnel A tiempo completoJob SummaryPagepersonnel is seeking a skilled Technical Support Specialist to join our team. As a Technical Support Specialist, you will be responsible for providing technical assistance to our global company, specializing in medical technology. Your primary focus will be on supporting the daily IT operations, ensuring the smooth functioning of our systems...
-
Senior Technical Specialist
hace 1 mes
Tijuana, Baja California, México Fastenal A tiempo completoJob Title: Senior Technical SpecialistFastenal is seeking a highly skilled Senior Technical Specialist to join our team. As a key member of our sales and branch teams, you will utilize your technical expertise to develop, sell, and implement new opportunities.Key Responsibilities:Provide exceptional technical support to internal and external...
-
Technical Support Specialist
hace 6 días
Tijuana, Baja California, México Teradata A tiempo completoWhat We DoAre you a skilled problem-solver with a passion for fast-paced technical environments? Do you enjoy working with customers, field representatives, and engineers? If so, a position as a Technical Support Engineer at Teradata Tijuana may be a great fit for you.Teradata Technical Support Engineers collaborate with our Fortune-500 Clients to resolve...
-
Technical Support Specialist
hace 3 semanas
Tijuana, Baja California, México North American Production Sharing A tiempo completoJob DescriptionNorth American Production Sharing is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our engineering team, you will be responsible for providing technical support and guidance to our engineers and teams.Key Responsibilities:Provide technical support and guidance to engineers and teams on product...
-
Customer Support Specialist
hace 2 semanas
Tijuana, Baja California, México Taskus A tiempo completoAs a Customer Support Specialist at TaskUs, you will be the face of our company, providing world-class service to our customers. Your role will involve managing a test lab of devices, ensuring confidentiality of log-in and passwords, and documenting customer interactions according to standard operating procedures.**Key Responsibilities:**- Manage and...
-
Technical Support Specialist
hace 2 semanas
Tijuana, Baja California, México Bose A tiempo completoJob SummaryAt Bose, we're passionate about delivering exceptional sound experiences. As a Technical Support Specialist, you'll play a critical role in ensuring our products meet the highest standards of quality and performance.Key ResponsibilitiesProvide technical support to engineers and analysis areas, including production, operations, safety testing,...
-
Senior Technical Specialist
hace 2 semanas
Tijuana, Baja California, México Fastenal A tiempo completoJob Summary:We are seeking a highly skilled Senior Technical Specialist to join our team at Fastenal. As a key member of our engineering team, you will be responsible for providing technical support to our sales and branch teams, as well as working directly with customers to develop and implement new opportunities.Key Responsibilities:Provide exceptional...
-
Technical Support Engineer
hace 4 semanas
Tijuana, Baja California, México Teradata A tiempo completoJob Title: Technical Support EngineerJob Summary:Teradata is seeking a Technical Support Engineer to join our team. As a Technical Support Engineer, you will work with our Fortune-500 clients to solve technical problems they encounter with our Cloud Analytics and Database tools. You will provide technical/functional knowledge necessary to resolve customer...
-
Senior Technical Specialist
hace 3 semanas
Tijuana, Baja California, México Fastenal A tiempo completoJob Summary:We are seeking a highly skilled and motivated Senior Technical Specialist to join our team at Fastenal. As a key member of our sales and branch teams, you will utilize your technical expertise to develop and implement new opportunities, provide exceptional support to customers and internal stakeholders, and drive business growth.Key...
-
Technical Support Specialist
hace 2 semanas
Tijuana, Baja California, México Hewlett Packard A tiempo completo**About HP**We are a technology company that operates in over 170 countries, united in creating technology that makes life better for everyone, everywhere.Our commitment to diversity, equity, and inclusion is at the heart of who we are. We create a culture where everyone is respected and valued, and where people can be themselves while being part of...
-
Technical Support Specialist
hace 3 semanas
Tijuana, Baja California, México Harman International A tiempo completoAbout the RoleHARMAN is a technology leader that is rapidly on the move, filled with people who are focused on making life better. Innovation, inclusivity, and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference, and be proud of the work you do every...
-
IT Support Specialist
hace 3 semanas
Tijuana, Baja California, México Infineon Technologies A tiempo completoJob Title: Jr. IT Help Desk SpecialistA Jr. IT Help Desk Specialist at Infineon Technologies is responsible for providing technical support to internal users regarding hardware, software, and networking issues. They troubleshoot technical problems, log and track incidents, and provide basic technology guidance and training.Key Responsibilities:Resolve...
-
Customer Service Specialist
hace 1 semana
Tijuana, Baja California, México Enovis A tiempo completoJob Title: Customer Service SpecialistAbout the Role:We are seeking a skilled Customer Service Specialist to join our team. As a key member of our Customer Care department, you will be responsible for resolving complex customer billing issues and ensuring effective resolution and improved customer experience.Key Responsibilities:Handles and resolves complex...
-
Customer Support Specialist
hace 3 semanas
Tijuana, Baja California, México Taskus A tiempo completoAbout the Role:We are seeking a highly skilled and motivated Customer Support Representative to join our team at TaskUs. As a Customer Support Representative, you will be responsible for providing world-class service to our customers through various communication channels, including phone, email, and chat.Key Responsibilities:Manage and maintain a test lab...
Technical Support Customer Care Specialist
hace 2 meses
JOB DESCRIPTION
Position: Customer Service Representative - Tech Support
The Customer Service Representative will assist clients by providing technical solutions to their inquiries. This role involves diagnosing issues through effective questioning and guiding users with step-by-step instructions. Support will be delivered in a clear, professional manner, ensuring that technical solutions are communicated effectively.
Some inquiries may necessitate follow-up, additional research, or escalation to the Level 4 Team for advanced troubleshooting and resolution.
Work Schedule: Availability required from Monday to Sunday, with two days off each week.
Working Hours: 8:50 a.m. to 7:00 p.m. PST
Salary: Competitive salary based on experience.
Skills Required:
- Strong verbal and written communication skills.
- Exceptional problem-solving and decision-making abilities.
- Understanding of customer service principles and practices.
- Preferred knowledge of GSM, LTE, and prepaid mobile services.
- Familiarity with relevant software applications and technical equipment.
Qualifications:
- Bachelor's degree preferred.
- Fluency in both English and Spanish.
- Willingness to work weekends.
- 1-2 years of experience in a support role within the telecommunications sector or related technical fields.
- Ability to focus and guide team members towards achieving work objectives.