SAP Technical Operations Specialist
hace 1 semana
We are seeking a highly skilled SAP Technical Operations Specialist to join our Enterprise Cloud Services Delivery team. As a key member of our team, you will be responsible for ensuring the 24x7 availability of SAP systems running in SAP ECS.
Key Responsibilities- Respond, troubleshoot, and resolve alerts and incidents in a timely and efficient manner.
- Act as an escalation point for productive issues on L3 level.
- Follow change management processes during service request execution.
- Seek opportunities to streamline standard operating procedures through automation.
- Operate effectively in a global 24x7 international environment.
- Bachelor's degree or higher in Computer Science, Engineering, or Information Technologies Management.
- Solid know-how on SAP Technologies, including SAP NetWeaver certification.
- Experience in at least one NonNetWeaver technology, such as BOBJ, SAP Mobile, Convergent Charging, OpenText, HANA XSA, etc.
- Strong capabilities in technical documentation.
- Capacity to continuously acquire new knowledge in an independent and proactive way.
- Good analytical and solution-oriented thinking.
- Very good communication and networking skills.
- Strong customer service focus.
- Very good English language skills.
- 5+ years' experience as a Technical SAP NetWeaver (ABAP and Java Basis administration) and/or NonNetweaver engineer on L3 level teams.
- Strong working knowledge in Linux and Windows operating system platforms.
- Strong working knowledge in technical documentation and knowledge productization.
SAP is a global leader in enterprise software and software-related services. Our mission is to help the world run better and improve people's lives. We believe that our employees are our greatest asset and are committed to creating a diverse and inclusive work environment.
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to creating a workplace that is free from discrimination and harassment and where everyone feels valued and respected.
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