Customer Success Manager
hace 1 semana
We are seeking a highly skilled and experienced Customer Success Manager to join our team at Salesforce. As a Customer Success Manager, you will be responsible for partnering with our largest and highest-profile customers to ensure their success with our platform.
Key Responsibilities- Partner with assigned accounts to maintain a continual focus on the customer's business goals and objectives.
- Develop and maintain a deep understanding of the customer's Salesforce implementation and provide expert guidance on how to optimize their use of the platform.
- Forge strong relationships with customers and account teams to ensure seamless communication and collaboration.
- Act as a trusted advisor to customers, providing proactive support and guidance to help them achieve their business goals and outcomes.
- Collaborate with internal stakeholders, including Sales, Engineering, and Product Management, to drive customer success and revenue opportunities.
- 5+ years of relevant industry expertise in Technical Customer Success, Customer Success Manager, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture.
- Exceptional communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level.
- Ability to analyze technical concepts and translate them into actionable solutions for customers.
As a Customer Success Manager at Salesforce, you will have the opportunity to work with a talented team of professionals who are passionate about helping our customers succeed. We offer a competitive compensation package, comprehensive benefits, and opportunities for professional growth and development.
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Customer Success Manager
hace 1 semana
Xico, México Infobip Colombia A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team at Infobip Colombia. As a Customer Success Manager, you will be responsible for building and maintaining strong relationships with our customers, ensuring their success and growth with our products and services.Key ResponsibilitiesDevelop and execute customer success...
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Strategic Customer Success Manager
hace 1 semana
Xico, México Salesforce A tiempo completo**Job Category:** Customer Success**Job Details:****About Salesforce:**We're Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving...
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Strategic Customer Success Manager
hace 1 semana
Xico, México Microsoft A tiempo completoJob DescriptionJob Title: Strategic Customer Success ManagerJob Summary:We are seeking a highly motivated and passionate Strategic Customer Success Manager to drive program management for strategic customers with significant cross-cloud workload engagements. As the CSAM, you will drive consumption planning and execution, accelerating cloud adoption from...
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Customer Success Manager
hace 2 días
Xico, México Mindbody A tiempo completoAbout the RoleWe're seeking a highly skilled Customer Success Manager to join our team at Mindbody. As a key member of our Customer Success Team, you will be responsible for ensuring our small and medium-sized business (SMB) customers achieve their desired outcomes with our software.Key ResponsibilitiesDrive software adoption and optimization for new...
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Strategic Customer Success Manager
hace 1 semana
Xico, México Salesforce A tiempo completo**Job Category:** Customer Success**Job Details:****About Salesforce:**We're Salesforce, the Customer Company, inspiring the future of business with AI, Data, and CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving...
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Customer Success Manager
hace 4 días
Xico, México Zendesk A tiempo completoAbout the RoleAt Zendesk, we're committed to delivering exceptional customer experiences that drive long-term success for our clients. As a Customer Success Manager - Scaled Success, you'll play a critical role in ensuring our customers achieve their objectives and realize value from our solutions.Key ResponsibilitiesManage a portfolio of approximately 200...
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Customer Success Manager
hace 24 horas
Xico, México Upfluence A tiempo completo{"title": "Customer Success Manager", "description": "**About Upfluence**We are a rapidly growing global team distributed between our offices in NYC, Los Angeles, Mexico City, Lyon, and Paris.As a Customer Success Manager, you will partner with our customers to become their trusted partners and to translate their business objectives into ROI.**Key...
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Enterprise Customer Success Manager
hace 1 semana
Xico, México Incode Technologies A tiempo completoJob Title: Enterprise Customer Success ManagerAbout the Role:Incode Technologies is seeking a highly skilled Enterprise Customer Success Manager to join our team. As a key member of our Customer Success department, you will be responsible for driving customer adoption, retention, and expansion.Key Responsibilities:Manage all stages of customer relationships,...
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Customer Success Manager
hace 7 días
Xico, México Filestage Gmbh A tiempo completoAbout FilestageFilestage is a leading review and approval platform that helps teams streamline their workflows and improve productivity. Our platform enables teams to share, discuss, and approve files in a seamless and efficient manner.Job SummaryWe are seeking an experienced Customer Success Manager to join our team in the Americas region. As a Customer...
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Customer Success Manager
hace 24 horas
Xico, México Thomson Reuters A tiempo completoAbout the Role:As a Customer Success Manager at Thomson Reuters, you will lead a team of professionals to drive performance and achieve strategic objectives. Your primary responsibility will be to develop, coach, and support team members to increase retention, growth, and customer satisfaction in assigned accounts.Key Responsibilities:Provide strategic and...
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Customer Success Manager
hace 1 semana
Xico, México Upfluence A tiempo completoAbout UpfluenceUpfluence is a leading provider of influencer marketing solutions, helping businesses tell their stories and connect with their target audiences.Job SummaryWe are seeking a highly skilled and experienced Customer Success Manager to join our team. As a key member of our customer success team, you will be responsible for delivering exceptional...
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Senior Customer Success Manager
hace 2 días
Xico, México Zendesk, Inc. A tiempo completoCustomer Success ManagerAt Zendesk, Inc., we're seeking a highly skilled Customer Success Manager to join our team. As a key member of our Customer Success team, you will be responsible for advising and guiding our customers as they map to their business needs to our platform. Your primary goal will be to ensure our customers are optimized and scaling...
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Strategic Customer Success Manager
hace 6 días
Xico, México Salesforce A tiempo completo**Job Overview**The **Strategic Customer Success Manager** plays a critical role in setting customers up for success by prescriptively shaping and leading the execution of large and transformational projects at Salesforce's most strategic customers.**Key Responsibilities**• Serve as a trusted advisor to customers in their portfolio, providing guidance to...
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Customer Success Manager
hace 24 horas
Xico, México Cobee A tiempo completoAbout Us & Our CultureWe're a team of innovators driven by a passion for creating impactful solutions that transform the employee benefits industry. Our culture is built on three core values: Humble Excellence, Team Innovation, and Lean Ownership. We're committed to delivering top-notch results, embracing risk, and fostering a collaborative environment where...
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Customer Success Manager
hace 5 días
Xico, México Fairplay A tiempo completoAbout FairplayFairplay is a technology-based financing platform that empowers entrepreneurs to grow their businesses with flexible, fast, and friendly financial solutions. Our vision is to create innovative financial and technological products that accelerate entrepreneurs' competitive capabilities. We aim to provide access to growth capital for thousands of...
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Senior Customer Success Manager
hace 7 días
Xico, México Nutanix A tiempo completoJob DescriptionJob Title: Senior Customer Success ManagerJob Summary:Nutanix is seeking a highly skilled Senior Customer Success Manager to lead collaboration among key internal and external stakeholders to ensure customer success. As a key member of our team, you will be responsible for driving critical issues to closure, developing technical understanding...
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Senior Manager, Customer Success Director
hace 2 días
Xico, México Salesforce A tiempo completo**Job Summary**We are seeking a highly skilled and experienced Senior Manager to lead our Customer Success team. As a key member of our organization, you will be responsible for driving customer satisfaction and success across our enterprise customer base.**Key Responsibilities**Lead and develop a team of Customer Success Managers, focusing on delivering...
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Customer Success Manager
hace 2 días
Xico, México Salesforce A tiempo completoAbout the Role**Job Category: Customer Success****About Salesforce:**We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.Role Description:The Customer Success team within Signature...
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Customer Success Manager Mexico
hace 1 semana
Xico, México Moove A tiempo completo**About Moove**Moove is on a mission to democratize access to vehicle ownership for mobility entrepreneurs across the world. Our vision is to build the largest integrated vehicle financing platform using technology and future productivity to scale. By doing so, we are creating sustainable jobs for mobility entrepreneurs globally.**About the Role**Moove is...
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Renewal Manager
hace 1 semana
Xico, México Salesforce A tiempo completoAbout the RoleSalesforce is seeking a highly skilled Renewal Manager to join our Customer Success team. As a Renewal Manager, you will be responsible for owning and executing a portfolio of renewal contracts in an assigned territory.Key ResponsibilitiesDevelop and execute win/win negotiation strategies for small, medium, and large account contract renewals...