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Senior ServiceNow Developer

hace 2 meses


Xico, México Zillow A tiempo completo
About the Role

We are seeking a highly skilled Senior ServiceNow Developer to join our team at Zillow. As a key contributor, you will play a leading role in important ServiceNow initiatives, designing and operationalizing solutions that align with our business requirements.

As a Senior ServiceNow Developer, you will leverage your extensive experience and deep understanding of the platform to deliver exceptional results. Your collaborative approach and customer-centric mindset will be instrumental in driving maximum value across the ServiceNow platform.

Responsibilities
  • Configure and customize the ServiceNow platform in collaboration with IT teams, the TPM, and ServiceNow stakeholders to align with business requirements.
  • Support implemented and proposed solutions on the ServiceNow platform.
  • Troubleshoot and resolve technical issues, perform root cause analysis, and implement preventive measures.
  • Provide mentorship and guidance, engage in peer reviews, and share knowledge freely across the team.
  • Maintain accurate documentation of configurations, processes, and customizations.
  • Work with others to drive adoption and use of the ServiceNow platform.
  • Habitually design technically and operationally scalable solutions.
  • Deliver critical multi-component features and ensure quality results.
About the Team

We are passionate about the power of ServiceNow to improve the lives of our employees and the velocity of our business. We thrive with addressing sophisticated business problems with elegant solutions to automate away toil, speed up access to tools and resources, track and surface important data and the actions that they drive, and in all ways free Zillow to move faster, think bigger, and complete our vision of helping our customers unlock the next chapter.

We are a team that values collaboration, innovation, and customer satisfaction. If you are a highly motivated individual with a strong dedication to excellence and a passion for leveraging ServiceNow to achieve business objectives, this is an exciting opportunity to make a significant impact within our organization.

What We Offer

In addition to a competitive base salary and benefits, this position is also eligible for equity awards based on factors such as experience, performance, and location. This role has been categorized as a teleworker position, allowing you to work from a physical location of your choice in Mexico, with a preference for Mexico City to encourage occasional in-office events.