Sales Support Representative

hace 4 semanas


Monterrey, Nuevo León, México Lenovo A tiempo completo

**About the Role**:

Lenovo is seeking a highly skilled Sales Support Representative to enhance customer satisfaction by reducing escalations and delivering timely solutions. As a key member of our sales team, you will play a crucial role in supporting PC Sales Specialists and Client Managers in managing customer relationships.

**Key Responsibilities**:

  • Support assigned sales representatives in the growth and overall management of assigned territory
  • Respond to post-sales questions and provide proactive follow-up and information on comprehensive account support
  • Collaborate with cross-functional teams to improve customer experience within assigned territory
  • Verify credit limits through Accounts Receivable and support resolution of overdue invoices and credit issues
  • Accurately process customer transactions (quotes and sales orders)
  • Identify and implement process improvements to increase team efficiency and effectiveness

**What We Offer**:

An open and stimulating environment within a forward-thinking IT company, with flat structures and fast decision-making processes. We offer a modern and flexible way of working, an international team with a high focus on gender diversity, and an attractive compensation package.

**Requirements**:

Bachelor's Degree (in process/finalized)

2+ years of experience in similar companies/position is preferred

Advanced English level, written and oral (exclusive)

Intermediate to advanced Microsoft Excel and PowerPoint skills

Positive attitude and ability to collaborate in an energetic environment building strong relationships

Ability to work under pressure, meet deadlines with minimal guidance, and deal with ambiguity

Strong organizational, planning, and problem-solving skills

Self-driven, proactive working, and goal-oriented

Ability to stay organized and work independently to research for solutions



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