Customer Service Representative

hace 2 semanas


Xico, México Cmacgm A tiempo completo

Role Overview

CMA CGM, a global leader in shipping and logistics, seeks a skilled Customer Service Representative to serve its customers worldwide. As a key member of the team, you will be responsible for providing exceptional customer service, resolving queries, and ensuring seamless communication across the organization.

Key Responsibilities

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with internal teams to ensure accurate and efficient communication
  • Monitor and follow up on container idles to minimize delays
  • Notify customers and suppliers of any updates or changes
  • Contribute to the development of solutions to equipment-related issues
  • Maintain accurate and up-to-date records in the system and vessel files
  • Validate costs related to empty equipment

About CMA CGM

CMA CGM is a pioneer in the use of alternative fuels and has set a target to become Net Zero Carbon by 2050. The company is committed to the energy transition in shipping and has a strong focus on innovation and customer satisfaction.

What We Offer

CMA CGM offers a dynamic and challenging work environment, opportunities for professional growth and development, and a competitive compensation package.



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