Customer Service Representative

hace 2 meses


Xico, México Operadora Paypal De México S. De R.L De C.V. A tiempo completo

Are you passionate about delivering exceptional customer experiences? Do you have a knack for problem-solving and communication?

We're looking for a skilled Customer Service Representative to join our team at Operadora PayPal de México S. de R.L. de C.V.

About the Role:

This is a full-time position offering a variety of shift timings, ranging from early morning to overnight shifts, on weekdays, weekends, and holidays.

You will be responsible for providing world-class customer service, resolving customer inquiries, and educating customers on how to use Venmo to send and receive payments.

As a Customer Service Representative, you will be working in a fast-paced environment, collaborating with a talented team to deliver seamless experiences to our customers.

Key Responsibilities:
  • Provide customer support via phone, email, or chat
  • Resolving customer complaints and issues efficiently
  • Educate customers on how to use Venmo's features and services
  • Collaborate with cross-functional teams to resolve complex customer issues
Requirements:

To succeed in this role, you will need:

  • Bilingual English-Spanish language skills (written and verbal)
  • A high school diploma or equivalent
  • At least 1 year of experience in a customer-facing role
  • Ability to work independently and as part of a team
What We Offer:

We offer a competitive salary range of $35,000 - $50,000 per year, depending on your location and experience.

In addition to a competitive salary, we provide a comprehensive benefits package, including health insurance, life insurance, and retirement savings plan.

Our hybrid work model allows you to work from home with the flexibility to come into the office for training and special events.

Join us in creating an amazing experience for our customers



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