Customer Service Representative
hace 2 días
Kone is a leading provider of innovative solutions for people flow in the built environment. We aim to create a more sustainable and livable world.
Job DescriptionJob Title: Customer Service Representative
Salary: $45,000 - $60,000 per year
We are seeking a skilled and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support via phone, email, and other communication channels.
Main Responsibilities:
- Manage customer inquiries and concerns in a timely and professional manner
- Provide accurate and helpful information to customers regarding our products and services
- Resolve customer complaints and issues in a fair and satisfactory manner
- Collaborate with internal teams to ensure seamless customer experience
Requirements:
- Bachelor's degree in Business Administration or related field
- Minimum 2 years of customer-facing experience in a call center or similar environment
- Excellent communication and problem-solving skills
- Able to work in a fast-paced environment and meet productivity targets
Benefits:
- Competitive salary and bonus structure
- Opportunities for career growth and development
- Comprehensive benefits package including medical, dental, and vision insurance
- Generous paid time off and holidays
About Us:
Kone is committed to creating a diverse and inclusive work environment that values and respects all employees. We offer a range of benefits and opportunities to help you grow your career and achieve your personal goals.
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