Customer Service Coordinator
hace 4 semanas
At Nov Inc., we are seeking a highly organized and detail-oriented Customer Service Coordinator to join our team. This is a unique opportunity for an individual who is passionate about delivering exceptional customer experiences.
As a key member of our operations team, the Customer Service Coordinator will be responsible for managing customer relationships and ensuring seamless communication throughout all stages of service delivery.
The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively coordinate with internal teams, including sales and accounting departments.
We offer a competitive salary range of $55,000 - $65,000 per year, depending on experience, as well as opportunities for professional growth and development in a dynamic and supportive environment.
Key Responsibilities:
- Manage customer inquiries and resolve issues in a timely and efficient manner
- Coordinate with suppliers to obtain estimates and quotes
- Review and approve invoices for accuracy and completeness
- Maintain accurate records and reports to track customer interactions and service delivery
- Collaborate with the district manager to develop weekly revenue projections and forecasts
Requirements:
- 2+ years of experience in customer-facing roles or similar environments
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment with multiple priorities
- Strong organizational and time management skills
- Familiarity with CRM software and other operational tools
Benefits:
- Competitive salary range ($55,000 - $65,000 per year)
- Opportunities for professional growth and development
- Supportive and dynamic work environment
- Ongoing training and education programs
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