Contract Accounting Specialist

hace 2 días


Saltillo, Coahuila de Zaragoza, México Johnson Controls A tiempo completo
Job Summary

We are seeking a highly skilled Contract Accounting Specialist to join our Order Operations department in San Pedro, Mexico. As a key member of our team, you will be responsible for ensuring the accuracy and efficiency of our contract accounting processes.

Key Responsibilities
  • Contract Accounting: Complete Booking (Contract release & maintenance) activities for a specific region and internal business partners to ensure that the business needs are being met while ensuring that JCI meets all its internal and external reporting and control requirements.
  • Month-End, Quarterly, and Annual Closings: Responsibility and Assistance with month-end, quarterly, and annual closings (owning the specified booking and billing queue to be cleaned up and hitting the business budgeted targets).
  • Customer Satisfaction and Total Quality: Ability to recognize, respond to internal customer expectations with a sense of urgency and even increase expectations.
  • Order Monitoring: Keep a vigilant eye on all incoming orders to ensure they are processed promptly and accurately. Collaborate with various departments to ensure the availability of products and resources needed for order fulfillment.
  • Shipping Coordination: Work closely with shipping partners and carriers to track the progress of outgoing orders. Maintain a comprehensive understanding of our shipping procedures and carriers' networks to provide accurate delivery estimates to internal customers.
  • Tracking Updates: Communicate effectively with internal stakeholders, including sales teams and customer support, to provide real-time updates on the status and whereabouts of orders. Address any concerns or inquiries related to order delivery promptly.
  • Documentation: Maintain meticulous records of order details, shipping information, and internal customer interactions. Ensure accurate and organized documentation for contract accounting and auditing purposes.
  • Policy and Internal Controls Compliance: Ensure compliance with JCI policies and procedures.
  • Issue Resolution: Identify and resolve any discrepancies, delays, or issues in the order fulfillment process. Collaborate with relevant teams to find solutions that maintain customer satisfaction and uphold our commitment to excellence.
  • Process Improvement: Continuously assess the order management process to identify opportunities, conduct root cause analysis. Propose and implement streamlined procedures to enhance order accuracy and efficiency.
Requirements
  • Excellent Communication Skills: Excellent written and verbal communication skills.
  • Experience: Over 3 years of experience in Order to cash (Order entry, billing, collections, accounts payable, treasury, accounting, among others).
  • Strong Understanding of Logistics and Fulfillment Processes: Strong understanding of basic logistics and fulfillment processes.
  • Education: Bachelor's degree.
  • Technical Skills: Intermediate skills in Microsoft Word, Excel, Outlook, including intermediate Excel skills (databases, v-lookups, pivot tables), database design and implementation, VBA for Excel (an advantage), ability to utilize formulas to enhance automation, utilize Pivot Tables and V-Lookups, development of Views, Tables, and scripts for automation (preferred).
  • Interpersonal and Organizational Proficiency: Strong interpersonal and organizational proficiency. Customer service, effective communication, and adept follow-up skills within fast-paced teamwork, all while consistently meeting deadlines.
  • ERP Experience: Experience in ERP (e.g., SAP, Oracle, iScala) is an advantage.
  • Self-Management and Team Player: Solid self-management and team player with a pro-active approach and problem-solving personality.
  • Detail-Oriented Mindset: Detail-oriented mindset with the ability to manage and organize complex information.
  • Shared Service Center/Retained/Outsourced Environment Experience: Experience working in a Shared Service Center/Retained/Outsourced environment is an advantage.

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