Customer Service Ambassador
hace 4 semanas
Job Summary
We are seeking a skilled Customer Service Ambassador to join our team at Station Casinos LLC. As a Customer Service Ambassador, you will be responsible for delivering exceptional service to our guests, ensuring their satisfaction with the room service experience.
About Us
At Station Casinos LLC, we strive to create a welcoming and inclusive environment for our guests. We believe in empowering our employees to provide personalized experiences that exceed our guests' expectations.
Key Responsibilities:
- Courteously and efficiently interact with guests to ensure their satisfaction with room service experience, in accordance with all Company standards, procedures, and policies.
- Have complete knowledge of all food and beverage menu items, including preparation, ingredients, cooking methods, portions, and prices.
- Have knowledge of all service employees' responsibilities, including but not limited to Room Service food servers, bus persons, and runners.
- Be responsible for register bank and all money, charges, and comps collected during a shift.
Requirements:
- A minimum of one-year experience in a fast-paced high-energy service environment.
- Ability to communicate effectively with Guests, Team Members, and Management in both written and verbal form.
- Must manage time effectively with minimum supervision.
- Ability to obtain all necessary work cards.
What We Offer
As a Customer Service Ambassador at Station Casinos LLC, you can expect:
- A competitive salary range: $ $$35,000 - $45,000 per year.
- An opportunity to work in a dynamic and supportive environment.
- The chance to develop your skills and advance in your career.
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