Restoration Customer Experience Coordinator

hace 1 semana


Durango, México Servpro Of Summit, Lake, Park And Eagle Counties A tiempo completo

**Company Overview**

SERVOF SUMMIT, LAKE, PARK AND EAGLE COUNTIES is a leading provider of restoration services. We strive to deliver exceptional customer experiences and provide our team members with opportunities for growth and development.

Job Summary

We are seeking a highly motivated and organized Restoration Customer Experience Manager to join our team. As a key member of our office team, you will be responsible for providing excellent customer service, coordinating crews and job scheduling, and communicating with adjusters and customers.

Key Responsibilities:

  • Perform daily administrative tasks, including data entry, record-keeping, and reporting.
  • Coordinate crews and job scheduling to ensure timely completion of projects.
  • Communicate effectively with adjusters, customers, and other stakeholders to resolve issues and meet customer needs.
  • Assist other departments as needed to support the overall success of the organization.

Requirements:

To succeed in this role, you must have:

  • A high school diploma or equivalent.
  • 1-3 years of experience in the restoration industry.
  • Proficiency in Google Docs/Sheets.
  • Excellent communication and organizational skills.
  • A strong attention to detail and problem-solving ability.

What We Offer:

We offer a competitive salary of $45,000 per year ($18.00 per hour) and a positive work environment that values teamwork and professional growth.



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