Teleria Specialist

hace 2 semanas


Santiago de Querétaro, Querétaro de Arteaga, México Ria A tiempo completo

Ria is seeking a Customer Services Representative to provide information to customers about their transactions and resolve general queries.

Key Responsibilities:

  • Review and correct data of incorrectly processed transactions
  • Collaborate with accounting department to reconcile and balance refunds of cancelled transactions

Requirements:

  • Good knowledge of MS Office and Internet Explorer
  • Intermediate level of English, able to communicate via telephone with clients in English
  • Strong customer orientation skills
  • Excellent communications skills (both oral and written)
  • Attention to detail
  • Good teamworking approach
  • Ability to work flexible schedules

Benefits:

  • Competitive monthly salary $16,000 gross for a medium level of English
  • 5% food vouchers
  • 30 days bonus
  • 15 days of initial vacation
  • Life insurance
  • Free access to our Gym
  • Dynamic and collaborative work environment
  • Cutting-edge tools and technology to make work easier
  • Free English and French classes
  • Work-life Balance

Ria values diversity and is proud to be an equal-opportunity employer.


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