Teleria Specialist
hace 2 semanas
Ria is seeking a Customer Services Representative to provide information to customers about their transactions and resolve general queries.
Key Responsibilities:
- Review and correct data of incorrectly processed transactions
- Collaborate with accounting department to reconcile and balance refunds of cancelled transactions
Requirements:
- Good knowledge of MS Office and Internet Explorer
- Intermediate level of English, able to communicate via telephone with clients in English
- Strong customer orientation skills
- Excellent communications skills (both oral and written)
- Attention to detail
- Good teamworking approach
- Ability to work flexible schedules
Benefits:
- Competitive monthly salary $16,000 gross for a medium level of English
- 5% food vouchers
- 30 days bonus
- 15 days of initial vacation
- Life insurance
- Free access to our Gym
- Dynamic and collaborative work environment
- Cutting-edge tools and technology to make work easier
- Free English and French classes
- Work-life Balance
Ria values diversity and is proud to be an equal-opportunity employer.
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