Insurance Industry Customer Experience Specialist

hace 1 semana


San Pedro Garza García, Nuevo León, México Connectingology A tiempo completo

About Connectingology

Overview

We are an international life insurance company that offers high-quality services to our customers. As a customer-focused organization, we are seeking an enthusiastic and motivated customer service representative who will be the driving force behind delivering exceptional experiences to our clients.

Compensation Package

The selected candidate can expect a highly competitive salary ranging from $35K to $37K per month, offering a lucrative package for the right individual.

Key Responsibilities

Our ideal candidate will be responsible for:

  • Providing top-notch customer service by resolving issues efficiently;
  • Collaborating with other departments to guarantee customer satisfaction and compliance with company objectives.
Benefits

We offer an attractive benefits package, including:

  • Remote home working arrangement for 3 days a week, allowing for a healthy work-life balance;
  • A permanent contract providing job security and stability;
  • Superior fringe benefits tailored to meet the needs of our valued employees;
  • An excellent work environment fostering growth and development opportunities.
Requirements

To be successful in this role, you must possess:

  • A Bachelor's Degree in a relevant field;
  • Conversational English skills, ensuring effective communication with clients and colleagues;
  • A minimum of two years' experience as a Life Insurance customer service representative, demonstrating expertise in this field;
  • Advanced customer service skills, showcasing a passion for delivering exceptional experiences;
  • Excellent problem-solving skills, enabling you to resolve complex issues effectively;
  • Advanced Excel Level skills, facilitating data analysis and decision-making;
  • Advanced commercial abilities, driving business growth and success.

  • Operations Coordinator

    hace 4 semanas


    San Pedro Garza García, Nuevo León, México Steelcase A tiempo completo

    We are seeking a highly skilled Operations Coordinator - Customer Experience Specialist to join our team at Steelcase. This role will play a critical part in ensuring customer satisfaction and driving business growth.About the RoleAs an Operations Coordinator - Customer Experience Specialist, you will be responsible for working closely with the team and...


  • San Pedro Garza García, Nuevo León, México CEMEX A tiempo completo

    Job DescriptionCEMEX seeks a Customer Experience Specialist to enable exceptional customer loyalty and satisfaction through metrics implementation and analysis. The ideal candidate will encourage positive interactions between CEMEX and its customers by defining and following up on action plans of improvements and remediation. The role requires managing the...


  • San Pedro Garza García, Nuevo León, México Contactpoint 360 A tiempo completo

    About UsContactpoint 360 is a forward-thinking company dedicated to delivering exceptional customer support services. Our goal is to provide swift, accurate solutions that meet the needs of our customers.Key Responsibilities: Engage with customers via phone calls to resolve their queries in a timely and professional manner. Maintain a positive attitude and...


  • San Pedro Garza García, Nuevo León, México CEMEX A tiempo completo

    Job OverviewCapture the opportunity to work in a dynamic team that drives strategic planning for insurance and risk management at CEMEX. As an Insurance and Risk Management Specialist, you will play a crucial role in leading back-office activities for the in-house insurance broker agency, Qualion.


  • San Pedro Garza García, Nuevo León, México Steelcase A tiempo completo

    We are seeking a seasoned professional to join our team as an Order Fulfillment Specialist. This key role will serve as the primary point of contact between Steelcase NA and AMQ, ensuring seamless order fulfillment processes from receipt to final installation.**Key Responsibilities:**- Manage assigned accounts through the order fulfillment process, providing...


  • San Pedro Garza García, Nuevo León, México Clarios A tiempo completo

    We are seeking a highly skilled Financial Accounting Specialist to join our team at Clarios. This is an exciting opportunity for a motivated individual to contribute to our success and advance their career.About the RoleThe Financial Accounting Specialist will be responsible for performing moderately complex account reconciliation, utilizing advanced Excel...


  • San Pedro Garza García, Nuevo León, México Fm Global A tiempo completo

    Job Summary: We are seeking an experienced Insurance Program Delivery Specialist to join our team at Fm Global. This role involves constructing basic insurance policy contracts and invoices in accordance with negotiated terms and conditions, territory requirements, and company compliance.


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    We are seeking a highly skilled Customer Business Support Associate to join our team in the LAC region. This role is a fantastic opportunity for someone who wants to make a real impact and contribute to the success of our customers.SAP is a leading provider of enterprise application software, with a mission to help organizations run better and improve...


  • San Pedro Garza García, Nuevo León, México Mindbody A tiempo completo

    Company OverviewMindbody is revolutionizing the fitness and wellness industry by combining its trusted technology platform with ClassPass's popular app. Together, they partner with over 70,000 studios, gyms, salons, and spas worldwide.About the RoleWe're seeking a highly skilled Cybersecurity Specialist III to join our Product Security team. As a key...


  • San Pedro Garza García, Nuevo León, México SAP A tiempo completo

    **Job Overview:**We are seeking a dedicated and experienced Customer Experience Manager to join our SAP Cloud Services team in the Latin America region. In this role, you will be responsible for managing customer relationships, ensuring exceptional service delivery, and driving business growth.**Key Responsibilities:**Manage a portfolio of high-value...


  • San Pedro Garza García, Nuevo León, México Sap A tiempo completo

    We are seeking a highly skilled Cloud Infrastructure Specialist to join our team. This is a fantastic opportunity for someone who has experience with Linux based server operating systems and cloud platforms such as Azure, AWS, and GCP.As a Cloud Infrastructure Specialist, you will be responsible for designing, configuring, and administering cloud platforms...


  • San Pedro Garza García, Nuevo León, México Johnson Controls A tiempo completo

    Johnson Controls is a global leader in technology and multi-industrial solutions, serving customers across 150 countries. Our team of 130,000 experts creates innovative buildings, efficient energy systems, and integrated infrastructure that work together to deliver on the promise of smart cities and communities.We are committed to sustainability and have...


  • San Pedro Garza García, Nuevo León, México Pediatric Associates A tiempo completo

    Pediatric Associates Job OpportunityWe are seeking a skilled Eligibility Verification Specialist to join our team at Pediatric Associates Family of Companies. Located in Monterrey, N.L., Mexico, this role offers an exciting opportunity for professionals looking to contribute to a clinician-led, evidence-based medical home environment.Job Summary:The...


  • San Pedro Garza García, Nuevo León, México Celekta Consulting A tiempo completo

    OverviewCelekta Consulting is seeking a talented Freight Development Specialist to join our team. As a key member of our logistics department, you will be responsible for identifying and developing strong business relationships with service providers to drive maximum profitability and customer satisfaction.About the RoleThe Freight Development Specialist...


  • San Pedro Garza García, Nuevo León, México Celekta A tiempo completo

    Job OverviewCelekta is seeking a skilled Logistics Development Specialist to join our team.Job DescriptionThis role involves identifying, sourcing and developing strong business relationships with service providers to achieve maximum profitability and customer satisfaction. The ideal candidate will have excellent communication skills, both written and...


  • San Pedro Garza García, Nuevo León, México Ace Intake Success A tiempo completo

    About Ace Intake SuccessWe are a dynamic organization dedicated to delivering exceptional client experiences. Our mission is to provide top-notch services aligned with our core values and objectives.Job OverviewThis full-time position plays a vital role in our customer service team, ensuring seamless communication with clients. The successful candidate will...

  • Data Insights Specialist

    hace 1 semana


    San Pedro Garza García, Nuevo León, México oilandgas A tiempo completo

    Unlock Your Potential in Oil and Gas IndustryThis is an exciting opportunity for a Data Insights Specialist to join our team at ABB. As a key member of the ELECTRIFICATION team, you will play a crucial role in supporting the development of data-driven insights that drive business growth.About the RoleIn this dynamic position, you will assist in creating...


  • San Pedro Garza García, Nuevo León, México Ace Intake Success A tiempo completo

    Company Overview:Ace Intake Success is a leading company dedicated to delivering exceptional customer experiences. Our team is passionate about providing top-notch support to our clients, and we're seeking a skilled Customer Support Associate to join our ranks.About the Role:We're looking for a highly motivated and experienced Customer Support Associate to...


  • San Pedro Garza García, Nuevo León, México Johnson Controls, Inc. A tiempo completo

    Job Title: Data Governance SpecialistWe are seeking a highly skilled Data Governance Specialist to join our dynamic development team at Johnson Controls, Inc. in the United States. In this role, you will play a pivotal part in designing, developing, and maintaining robust web applications while collaborating with cross-functional teams to achieve business...


  • San Pedro Garza García, Nuevo León, México Pediatric Associates A tiempo completo

    Job SummaryWe are seeking a highly skilled Medical Referral Specialist to join our team at Pediatric Associates in Monterrey, Mexico.Key ResponsibilitiesObtain authorizations for all referral requests received as assigned.Review and understand documentation required by insurance companies to obtain authorization, including clinical notes, lab results,...