Insurance Industry Customer Experience Specialist
hace 1 semana
About Connectingology
OverviewWe are an international life insurance company that offers high-quality services to our customers. As a customer-focused organization, we are seeking an enthusiastic and motivated customer service representative who will be the driving force behind delivering exceptional experiences to our clients.
Compensation PackageThe selected candidate can expect a highly competitive salary ranging from $35K to $37K per month, offering a lucrative package for the right individual.
Key ResponsibilitiesOur ideal candidate will be responsible for:
- Providing top-notch customer service by resolving issues efficiently;
- Collaborating with other departments to guarantee customer satisfaction and compliance with company objectives.
We offer an attractive benefits package, including:
- Remote home working arrangement for 3 days a week, allowing for a healthy work-life balance;
- A permanent contract providing job security and stability;
- Superior fringe benefits tailored to meet the needs of our valued employees;
- An excellent work environment fostering growth and development opportunities.
To be successful in this role, you must possess:
- A Bachelor's Degree in a relevant field;
- Conversational English skills, ensuring effective communication with clients and colleagues;
- A minimum of two years' experience as a Life Insurance customer service representative, demonstrating expertise in this field;
- Advanced customer service skills, showcasing a passion for delivering exceptional experiences;
- Excellent problem-solving skills, enabling you to resolve complex issues effectively;
- Advanced Excel Level skills, facilitating data analysis and decision-making;
- Advanced commercial abilities, driving business growth and success.
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