SAP Integration Service Management Technical Consultant

hace 3 semanas


Ciudad de México, Ciudad de México Thomson Reuters A tiempo completo

About the Role

As a SAP Integration-Service Management Analyst, you will be responsible for delivering end-to-end service lifecycle management focusing on day-to-day operations and service improvement.

  • You will ensure the reliability and availability of SAP WRP and S4 services.
  • Collaborate with various stakeholders to implement IT standards for SAP systems.
  • Monitor, support, and improve services according to incident, change, and problem management best practices.
  • Promote cross-functional collaboration for SAP transformation through process improvement and advisory services.
  • Partner with application development teams to deliver operational readiness for new applications and features.
  • Collaborate with business teams and project management in defining roadmaps for applications and processes.
  • Drive continual service improvement and innovation in productivity, software quality, and reliability.
  • Responsible for monitoring and analyzing business operational and technical key metrics.

About You

We are looking for a highly skilled professional with:

  • Bachelor's degree or equivalent in Computer Science or related field.
  • 3+ years of experience in configuration, development, testing, and release.
  • Broad understanding of distributed application systems and data center infrastructure.
  • Proven track record of success participating in projects with ambiguous details.
  • Strong customer service, problem-solving, organizational, and conflict management skills.
  • ITIL knowledge and experience with programming languages.

What's in it For You?

At Thomson Reuters, we offer:

  • A competitive salary of $80,000-$110,000 per year.
  • A hybrid work model with 2-3 days a week in the office.
  • Comprehensive benefit plans including flexible vacation, mental health days off, and employee incentive programs.
  • Opportunities for career growth and professional development.

Location

Candidate must be located in CDMX.



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