SAP Integration Service Management Technical Consultant
hace 3 semanas
About the Role
As a SAP Integration-Service Management Analyst, you will be responsible for delivering end-to-end service lifecycle management focusing on day-to-day operations and service improvement.
- You will ensure the reliability and availability of SAP WRP and S4 services.
- Collaborate with various stakeholders to implement IT standards for SAP systems.
- Monitor, support, and improve services according to incident, change, and problem management best practices.
- Promote cross-functional collaboration for SAP transformation through process improvement and advisory services.
- Partner with application development teams to deliver operational readiness for new applications and features.
- Collaborate with business teams and project management in defining roadmaps for applications and processes.
- Drive continual service improvement and innovation in productivity, software quality, and reliability.
- Responsible for monitoring and analyzing business operational and technical key metrics.
About You
We are looking for a highly skilled professional with:
- Bachelor's degree or equivalent in Computer Science or related field.
- 3+ years of experience in configuration, development, testing, and release.
- Broad understanding of distributed application systems and data center infrastructure.
- Proven track record of success participating in projects with ambiguous details.
- Strong customer service, problem-solving, organizational, and conflict management skills.
- ITIL knowledge and experience with programming languages.
What's in it For You?
At Thomson Reuters, we offer:
- A competitive salary of $80,000-$110,000 per year.
- A hybrid work model with 2-3 days a week in the office.
- Comprehensive benefit plans including flexible vacation, mental health days off, and employee incentive programs.
- Opportunities for career growth and professional development.
Location
Candidate must be located in CDMX.
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