SAP Technical Service Coordination Specialist

hace 2 días


Ciudad de México, Ciudad de México SAP A tiempo completo

We're seeking an analytical and solution-oriented professional to join our team as a SAP Technical Service Coordination Specialist. This role involves coordinating technical service delivery, driving discussions with customers and internal stakeholders, and providing training and guidance to colleagues.

Key Responsibilities:
  • Coordinate technical service delivery and experts from the Technology Services team and attached supplier network.
  • Drive service-related discussions with customers and internal stakeholders.
  • Provide training and guidance to colleagues on technical CAS portfolio items.
  • Perform RAG meetings with suppliers.
Improvement & Project Management:
  • Identify bottlenecks and areas for improvement in existing processes.
  • Collaborate with cross-functional teams to implement process improvements.
  • Define process objectives, performance metrics, and improvement targets.
  • Monitor and analyze relevant KPIs using data-driven approaches.

What You'll Bring:

  • Excellent analytical and solution-oriented thinking skills.
  • Strong presentation and networking abilities.
  • Able to build relationships with internal stakeholders, suppliers, and customers.
  • Effective communication of complex concepts to technical and non-technical stakeholders.
  • Knowledge of ITIL and project management methodology.
  • SAP basis technologies knowledge is a plus.
  • Experience working in international and virtual teams.
  • Fluency in English.

Salary Estimate:

$95,000 - $120,000 per year, based on location and experience.

Location:

Open to candidates located in Mexico City or Monterrey.

About Us:

SAP is a global leader in enterprise software solutions, empowering companies to run better. Our mission is to help organizations unleash their potential through innovative technology and collaborative teamwork.

Benefits:

SAP offers a highly collaborative work environment, flexible working models, and a strong focus on health and well-being. We believe in unleashing all talent and creating a more equitable world.

EEO Statement:

SAP is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to inclusion, diversity, and accessibility.



  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About the Role:SAP is seeking an analytical and solution-oriented Consultant to join our team. As a Technical Service Coordination Consultant, you will play a key role in driving technical service delivery and expert coordination to meet customer satisfaction.Key Responsibilities:Coordinate technical service delivery and experts from the Technology Services...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    We help the world run betterSAP is looking for an analytical and solution-oriented Consultant who has experience in service coordination and project management. You will collaborate with other ECS internal stakeholders and units to drive technical service delivery and improve processes.The Role:Service Coordination:Coordinate technical service delivery and...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    We help the world run betterAt SAP, we empower individuals to bring out their best. Our company culture is built on collaboration and a shared passion to help the world run better. We focus on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and a purpose-driven approach. We offer a highly collaborative team...


  • Ciudad de México, Ciudad de México SAP SE A tiempo completo

    Service Coordination ConsultantSAP is seeking an analytical and solution-oriented Service Coordination Consultant to collaborate with internal stakeholders and drive technical service delivery to resolution. The ideal candidate will have experience in service coordination and project management, with strong analytical and presentation skills.Key...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    We help the world run betterAt SAP, we empower individuals to bring out their best. Our company culture is built on collaboration and a shared passion to drive positive change. How? We focus on building the foundation for tomorrow and creating a workplace that values diversity, flexibility, and a purpose-driven approach. We offer a highly collaborative team...


  • Ciudad de México, Ciudad de México SAP SE A tiempo completo

    Service Coordination ConsultantSAP is seeking an analytical and solution-oriented Service Coordination Consultant to collaborate with internal stakeholders and drive technical service delivery to resolution. The ideal candidate will have experience in service coordination and project management, with strong analytical and presentation skills.Key...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About the CompanySAP is a leading provider of enterprise software solutions, helping over 400,000 customers worldwide work together more efficiently and use business insight more effectively. Our company culture is focused on collaboration, innovation, and a shared passion to help the world run better.


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Job Description:We are seeking a skilled Technical Support Specialist to join our team at Nuvit Service. In this role, you will be responsible for providing enterprise-level technical support to our customers. This will involve diagnosing and resolving software and hardware issues, as well as assisting customers with the installation of applications and...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    We're seeking a talented SAP Technology Specialist Consultant to join our team!As a Solution Owner, you will be responsible for delivering technical end-to-end operations of SAP internal solutions and system landscapes, as well as integrating with SaaS and PaaS solutions throughout the service lifecycle.This role requires close collaboration with stakeholder...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About UsSAP is a global leader in enterprise software, empowering businesses to run at their best.With over 200 million users and 100,000 employees worldwide, we are committed to innovation, collaboration, and diversity.Job DescriptionWe are seeking an experienced Operations Specialist to join our team. As an Operations Specialist, you will play a critical...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    Company OverviewSAP is a market leader in enterprise application software, helping companies of all sizes and industries Run Simple. Our vision is to help the world run better and improve people's lives.We are THE cloud company powered by SAP HANA, with two hundred million users and more than one hundred thousand employees worldwide. We are purpose-driven...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    Unlock the Power of SAP AribaAs a Technical Enablement Specialist at SAP, you will play a crucial role in helping our customers maximize the value of SAP Ariba. With a strong background in technical consulting and a passion for innovation, you will be responsible for assessing technical and functional issues, developing system solutions, and providing expert...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    Unlock the Power of SAP AribaAs a Technical Enablement Specialist at SAP, you will play a critical role in helping our customers get the most out of our Ariba cloud and on-premise based products and solutions. Your expertise will be essential in assessing technical and functional issues, developing system solutions, and providing expert functional and...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Execution Specialist to join our team at SAP. As a key member of our organization, you will be responsible for designing and implementing AI solutions that drive business value and innovation.Key ResponsibilitiesDevelop and implement machine learning models and algorithms to solve complex business...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Execution Specialist to join our SAP BTP AI team. As a key member of our team, you will be responsible for designing and implementing AI/ML solutions that drive business value for our customers.Key ResponsibilitiesDevelop and implement AI/ML models and algorithms to solve complex business...


  • Ciudad de México, Ciudad de México Nuvit Service A tiempo completo

    Technical Support SpecialistWe are seeking a skilled Technical Support Specialist to provide top-notch assistance to our customers. As a Technical Support Specialist, you will be responsible for diagnosing and resolving software and hardware issues, as well as helping our customers install applications and programs.Key Responsibilities* Provide technical...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About the RoleWe are seeking a highly skilled and experienced professional to join our SAP BTP AI team as a Technical Execution Specialist. As a key member of our team, you will be responsible for designing and implementing AI/ML solutions using SAP BTP, driving adoption and consumption of the platform, and collaborating with cross-functional teams to craft...


  • Ciudad de México, Ciudad de México SAP SE A tiempo completo

    About the RoleWe are seeking a highly skilled Technical Consultant to join our team as an SAP Concur Implementation Specialist. In this role, you will be responsible for implementing SAP Concur services, including the Expense and Invoice modules, and providing exceptional client service to ensure successful project outcomes.Key Responsibilities:Gather and...


  • Ciudad de México, Ciudad de México SAP SE A tiempo completo

    About the RoleThe SAP Enterprise Cloud Services organization is a business unit responsible for providing cloud hosted infrastructure and application management services to SAP customers around the world in a 24x7 operations model. As part of ECS, the SAP Enterprise Cloud Services Private Cloud Customer Center, or PC3, is an organization dedicated to...


  • Ciudad de México, Ciudad de México SAP A tiempo completo

    About the RoleThe SAP Enterprise Cloud Services organization is a business unit responsible for providing cloud hosted infrastructure and application management services to SAP customers around the world in a 24x7 operations model. Our portfolio of private cloud solutions turns SAP products into a solution-as-a-service on customer's preferred infrastructure,...