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Account Manager

hace 2 meses

Hermosillo, Sonora, México Compass Powered By Tforce Worldwide A tiempo completo

**Job Overview**:

As a key member of the Compass Powered By Tforce Worldwide team, the Account Coordinator will play a crucial role in ensuring the success of our customer relationships. The ideal candidate will possess excellent communication and negotiation skills, with the ability to build strong relationships with customers and drive sales growth.

**Key Responsibilities**:

  • Monitor customer quote requests and promptly create and send quotes to customers, ensuring timely and accurate responses.
  • Negotiate with suppliers to secure competitive rates for quotes, leveraging industry knowledge to drive cost-effectiveness.
  • Follow up and negotiate on quotes sent to customers to secure sales, utilizing persuasive communication skills to drive results.
  • Understand customer needs to design the best logistics offering, tailoring solutions to meet specific requirements and drive customer satisfaction.
  • Build and maintain strong relationships with customers to foster loyalty and repeat business, driving long-term growth and revenue.
  • Analyze service performance and align internal resources to guarantee quality of service, continuously improving efficiency and effectiveness.

**Requirements**:

  • Bachelor's degree in industrial engineering or equivalent field.
  • Minimum of 2 years experience in customer service or related field.

**Key Competencies**:

  • Strong teamwork and prompt communication skills.
  • Excellent written and verbal communication skills in English and Spanish.
  • Ability to thrive in a fast-paced environment, with strong organizational and prioritization skills.

**Language**:

English (required)

**Work Location**:

In person