Key Account Sales Specialist

hace 1 semana


Guadalupe, Nuevo León, México Kion Group A tiempo completo

**Job Overview**

Kion Group has an immediate need for a Key Account Sales Specialist at our Monterrey location.

The successful candidate will work under the direction of the Service Sales Operations Manager, assisting with handling requests and providing customer service guidance and support to the Customer Service Sales Team.

Responsibilities include dealing directly with internal and external customers, maintaining and updating site documentation as required via Salesforce, processing order entry and renewals, monitoring service call/email activity, and following up with regional Account Managers and customers as needed.

**What We Offer**

We offer competitive compensation and benefits, including career development opportunities and global options for growth and advancement.

**Essential Role and Responsibilities**

Perform Order Entry processing and contract renewal documentation, which includes reviewing documentation, uploading it, filling out necessary fields, auditing and reviewing peers' documentation, and constant communication and follow-up to meet tight deadlines.

C coordinate and oversee various project and scheduling activities as backup (or primary) support.

Provide support to Account Managers, Aftermarket Account Managers, and customers during the sales process.

Assist in maintaining a detailed contact list, customer installations, and logging/tracking potential sales opportunities.

Support account relationships with designated Account Manager(s).

**Required Skills and Qualifications**

We are seeking individuals with strong interpersonal skills in dealing with internal and external customers, as well as organizational and communication skills.

Candidates should have experience with MS Office, Salesforce, and SAP, and be able to work in a high-pressure, high-stress, and dynamic environment.

A positive attitude towards customers and co-workers is essential, along with prioritization skills and the ability to identify problems as they occur and take appropriate steps to solve them.

**Estimated Salary:** $65,000 - $85,000 per year



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