Customer Service Excellence Representative

hace 3 semanas


Tijuana, Baja California, México Taskus A tiempo completo

We are seeking a highly skilled Customer Service Excellence Representative to join our team at TaskUs. Located in Tijuana, Mexico, this role is perfect for individuals who enjoy providing world-class service to customers.

About the Job:

The Customer Service Excellence Representative will be responsible for managing and maintaining a test lab of devices running services to be used for reproducing customer issues. Additionally, they will ensure that all log-in and passwords (both internal & external) are kept confidential. Documentation of all information on customer interaction according to standard operating procedures is also a key aspect of this role.

What We Offer:

At TaskUs, we believe in taking care of our employees. That's why we provide:

  • All necessary hardware to perform the job duties, including a computer, headset, keyboard, and mouse.
  • Minor and major medical expense insurance, dental, vision, and life insurance for you and your dependents.
  • Two paid birthdays off per year.
  • Paid time off starting at 21 days on your first year.
  • Food vouchers of 220 MXN weekly.
  • Savings fund and school tuition programs.

Requirements:

To succeed in this role, you must be willing to complete assessments that include a typing test of 25+ wpm. You should have great communication skills, both written and oral, and be able to work independently as well as part of a remote team. Adaptability and flexibility are essential, as you will need to work with process and information changes. A high school diploma or GED is required, and you must be at least 18 years old.

Recommended Skills:

Experience in customer service, sales, billing, collections, and technical support is preferred. If you're a motivated individual who enjoys working with enthusiastic teams, then this role may be perfect for you.

Salary:

$23,000.00 per month.

Work Location:

This position is located in Tijuana, Mexico.



  • Tijuana, Baja California, México Ensambles Hyson, S.A. De C.V. A tiempo completo

    Job Title:Customer Service RepresentativeAbout the Job:Ensambles Hyson, S.A. De C.V. is seeking a skilled Customer Service Representative to join our team.Salary:$40,000 - $60,000 per yearJob Description:We are looking for a highly motivated and customer-focused individual to provide excellent service to our clients via phone, email, and chat.Key...


  • Tijuana, Baja California, México Integon A tiempo completo

    Are you passionate about delivering exceptional customer experiences? We are seeking a skilled Customer Service Representative to join our team at Integon in Tijuana, Mexico.**Job Summary:**This role involves handling inquiries, resolving issues, and providing excellent service to customers. As a Customer Service Representative, you will be the face of our...


  • Tijuana, Baja California, México Tres R A tiempo completo

    Job Title: Call Center RepresentativeWe are seeking a highly skilled Call Center Representative to join Tres R in Tijuana, Baja California. The ideal candidate will have excellent communication skills and experience in customer service.The role is focused on providing exceptional customer service via phone, email, or in-person interactions. You will manage...


  • Tijuana, Baja California, México Allied Collection Services A tiempo completo

    At Allied Collection Services, we are seeking a skilled Customer Service Representative to join our team in Tijuana. This is an excellent opportunity for individuals who excel in providing top-notch customer service and possess strong communication skills.The ideal candidate will be responsible for resolving customer inquiries, addressing concerns, and...


  • Tijuana, Baja California, México Confie A tiempo completo

    OverviewSeguros Confie, a leading national insurance distributor with over 700 locations in the US, is seeking highly motivated individuals to join our team as Customer Service Representatives in Tijuana, Mexico.We offer a unique opportunity for candidates to develop their skills in customer service and sales while working in a fast-paced environment. Our...


  • Tijuana, Baja California, México Buscojobs México A tiempo completo

    Company OverviewBuscojobs México is a leading job search platform in Mexico, providing a wide range of job opportunities to candidates. Our company values teamwork, communication, and excellence in everything we do.Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Tijuana. As a key member of our customer...


  • Tijuana, Baja California, México Taskus A tiempo completo

    At TaskUs, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will provide world-class service to our customers in an accurate, efficient, and respectful manner on every call. You will be responsible for managing and maintaining a test lab of devices running services to be used for reproducing...


  • Tijuana, Baja California, México North American Production Sharing De México S.A. De C.V. A tiempo completo

    OverviewWe are seeking a skilled Customer Service Representative to join our team in Hacienda del Colorado, Tijuana. This is a full-time on-site position responsible for providing exceptional customer service, creating custom quotes, and acting as a liaison between customers and departments.


  • Tijuana, Baja California, México Buscojobs México A tiempo completo

    About the JobWe are seeking a skilled Customer Service Representative to join our team in Mexico. The ideal candidate will possess excellent communication skills, both written and verbal, to effectively interact with external and internal customers.Key Responsibilities:Provide exceptional customer service via phone, email, or other channelsRespond to...


  • Tijuana, Baja California, México Elife A tiempo completo

    Company OverviewElife, a fast-growing startup in San Francisco, California, serves a global customer base. With a remote workforce and cloud-based platform, we solve exciting problems using the latest technology.Job SummaryWe are seeking a Customer Service Representative to respond to customer inquiries, manage voice and non-voice processes, and provide...


  • Tijuana, Baja California, México North American Production Sharing A tiempo completo

    About the Role:As a key member of our North American Production Sharing team, you will be responsible for providing exceptional customer service to our clients. Your primary goal will be to build and maintain strong relationships with our customers, ensuring their needs are met and exceeded.The Opportunity:We are seeking a highly motivated and organized...


  • Tijuana, Baja California, México Tres R A tiempo completo

    Tres R seeks a bilingual customer service representative to join our team in Tijuana, Baja California. As a customer service representative, you will be responsible for receiving calls from clients and assisting them with matters related to their medical and dental insurance.We are looking for a candidate with intermediate to advanced English language...


  • Tijuana, Baja California, México Eddy Pump Corporation A tiempo completo

    About Eddy Pump CorporationEddy Pump Corporation is a rapidly growing international engineering and manufacturing company with offices in San Diego and Tijuana. As a leader in our industry, we are seeking a highly skilled Customer Service Representative to join our team.Job SummaryWe are looking for an experienced Customer Service Representative to deliver...


  • Tijuana, Baja California, México Tap A tiempo completo

    Company OverviewTap, a leading company in the industry, is currently seeking a highly skilled Customer Service Representative to join our team. With a focus on providing exceptional customer experiences, we are committed to delivering top-notch service that exceeds our customers' expectations.Salary and BenefitsWe offer an attractive salary of $15,000 per...


  • Tijuana, Baja California, México Old World Door De Mexico Sa De Cv A tiempo completo

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Old World Door De Mexico Sa De Cv. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.


  • Tijuana, Baja California, México Tap A tiempo completo

    TAP Career OpportunityAbout TAP: Established in [location], TAP is a leading provider of customer-centric solutions, aiming to deliver exceptional experiences through cutting-edge technology and dedicated teams.Salary Information: This role offers an attractive compensation package, estimated at approximately $30,000 per annum, making it an excellent...


  • Tijuana, Baja California, México 5,500 Semanales A tiempo completo

    Overview5,500 Semanales is a dynamic company seeking a highly motivated Customer Service Representative to join our team. This is a great opportunity for individuals who enjoy working in a fast-paced environment and are committed to delivering exceptional customer service.Estimated Salary: $45,000 - $55,000 per year, based on industry standards for customer...


  • Tijuana, Baja California, México Reclutamiento 3R A tiempo completo

    Company OverviewReclutamiento 3R, a leading recruitment agency in Tijuana, Baja California, is seeking highly motivated and skilled Sales Representatives to join our team. Our company prides itself on providing exceptional customer service and sales expertise to clients across various industries.Salary and BenefitsWe offer an attractive salary package with a...


  • Tijuana, Baja California, México Robert'S Enterprises A tiempo completo

    Robert's Enterprises is seeking a seasoned customer experience professional to lead our team of customer service representatives.Key Responsibilities:Supervise and mentor a team of customer service representatives, fostering a culture of excellence and continuous improvement.Oversee the resolution of complex customer issues, ensuring timely and effective...


  • Tijuana, Baja California, México Reclutamiento 3R A tiempo completo

    Reclutamiento 3RWe are seeking a skilled Customer Service Representative to join our team at Reclutamiento 3R.About the JobThis is a full-time position with an irregular schedule that includes 10-hour shifts.You will have opportunities for productivity and punctuality bonuses, making this a great opportunity to boost your earnings.The work is done in person,...