Sales Support Associate

hace 4 semanas


Mérida, Yucatán, México Worldstrides A tiempo completo

**Job Summary**

We are seeking a highly motivated and organized Sales Support Specialist to join our team at Worldstrides. This role will provide excellent customer service to all program participants, clients, and internal teammates.

**Key Responsibilities Include:**

  • Assist the sales team with daily administrative tasks, ensuring smooth and efficient operations.
  • Learn our sales process from beginning to end: prospecting/lead generation, needs assessments, proposal reviews, winning the program, transition the program to an account manager.
  • Request for Proposals (RFPs) and Competitive Bids: Prepare, compile, and track RFPs and competitive bids, ensuring timely and accurate submissions.
  • Participate in proposal review with clients and internal teammates.
  • Assist with the preparation of accurate and timely invoices to clients.
  • Assist with creating and maintaining online registration platforms and recruitment platforms.
  • Maintain and update sales databases, ensuring accurate and up-to-date information.
  • Communication: Facilitate effective communication within the sales team, handling inquiries and providing information as needed.
  • Complete other general administrative tasks including, but not limited to: phone calls and data entry projects.
  • Fulfill other projects as assigned.

**Requirements:**

  • Fluent in English and Spanish.
  • Prior experience in an administrative or support role is beneficial but not required.
  • Strong teamwork skills; proactively seeks out ways to add value.
  • Strong organizational and multitasking abilities.
  • Excellent written and oral communication skills - Advanced English.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
  • Ability to work independently and as part of a team.
  • Attention to detail and a high level of accuracy.
  • Strong problem-solving skills and the ability to handle confidential information.
  • Highly motivated and eager to learn.
  • Professional demeanor and positive attitude.
  • Strong work ethic and reliable.
  • Ability to adapt to changing priorities and work under pressure.
  • Interest in global education with a basic knowledge of world markets, capital cities, languages spoken and currencies.
  • Bachelor's Degree Desired.


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