Customer Service Representative
hace 3 semanas
American International Group, Inc. (AIG) is a leading provider of commercial and personal insurance solutions. We are one of the world's largest property casualty networks, with operations in over 80 countries.
Job DescriptionWe are seeking a highly skilled Customer Service Coordinator to join our team in Mexico City. As a Customer Service Coordinator, you will play a key role in ensuring our clients receive exceptional support when they need it most.
Your primary responsibilities will include:
- Handling incoming calls and providing accurate information to clients.
- Liaising with internal teams to resolve client issues.
- Carefully documenting each case to ensure seamless communication.
To be successful in this role, you will need:
- At least 2 years of experience in customer service.
- Fluent Spanish and English language skills.
- Basic to intermediate knowledge of Microsoft Office Suite.
- Effective communication and problem-solving skills.
The estimated salary for this position is $40,000 - $60,000 per year, depending on experience. Additionally, we offer a range of benefits, including health insurance, retirement savings plan, and paid time off.
About the RoleThis is an excellent opportunity to join a global leader in the insurance industry. You will have the chance to work with a talented team, develop your skills, and contribute to delivering exceptional customer experiences.
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