Customer Service Representative for International Transactions
hace 1 semana
About the Role:
We are seeking a Customer Service Representative to provide information to our customers about their international transactions and resolve general queries they may have.
Main Responsibilities:
Review and correct data for incorrectly processed transactions.
Collaborate with the accounting department to reconcile and balance refunds for cancelled transactions.
Requirements:
- High school or college education
- Good knowledge of MS Office and Internet Explorer
- At least one year of work experience in customer services or a call center position
- Additional language skills a plus
Key Skills:
Strong customer orientation skills
Excellent communication skills (oral and written)
Attention to detail
Good teamwork approach
Ability to work flexible schedules
About Ria:
Ria is a leading money transfer company committed to helping individuals and businesses thrive through fast and secure fund transfers across borders at a great value.
We deliver our customers' hard-earned money straight into the hands of those who need it most.
By providing a fast, convenient, and safe service, we help communities, families, and individuals get ahead.
We are people serving people and value our relationships with our customers.
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