Java L2 Support Specialist

hace 4 días


Ciudad de México, Ciudad de México Bounteous A tiempo completo

Bounteous, a leading digital agency, seeks a skilled Java L2 Support Specialist to join our team. In this role, you will provide technical expertise and support for complex software issues, working closely with cross-functional teams to deliver high-quality solutions.

Job Description

As a Java L2 Support Specialist, you will be responsible for:

  • Investigating and resolving customer-reported issues in a timely and efficient manner
  • Collaborating with development teams to identify and implement fixes for software defects
  • Developing and maintaining knowledge base articles and runbooks to aid in issue resolution
  • Communicating effectively with stakeholders to ensure timely resolution of issues
Required Skills and Qualifications

To succeed in this role, you will need:

  • A strong understanding of Java programming language and its applications
  • Experience with Unix/Linux environments and ability to monitor applications and verify logs
  • Knowledge of SQL and ability to write queries
  • Proven problem-solving skills and ability to analyze complex issues
  • Excellent communication and interpersonal skills
Benefits

We offer a competitive salary range of $85,000 - $110,000 per year, depending on experience. Additionally, you can expect:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) retirement plan with company match
  • Flexible work arrangements, including remote work options
About Bounteous

Bounteous is a global digital agency that helps businesses drive growth and innovation through digital transformation. We are committed to creating an inclusive and diverse work environment, where everyone has the opportunity to thrive. If you are passionate about technology and eager to make a meaningful impact, we encourage you to apply.



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