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We are seeking a highly skilled Account Manager to join our team at Grupo Estrategia. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, identifying opportunities for growth, and delivering exceptional service.
Key Responsibilities- Assist in managing and building relationships with clients to drive business growth and retention.
- Provide exceptional support to clients by answering their queries, resolving their issues, and providing guidance on our services.
- Collect, analyze, and summarize data related to client accounts and our services to inform business decisions.
- Collaborate with our operations team to prepare reports, presentations, and proposals for clients.
- Coordinate with other teams to ensure a seamless client experience.
- Strong analytical skills to analyze data, identify trends, and draw insights.
- Effective communication skills to convey data-driven insights to operations and client teams.
- Basic understanding of customer service processes and techniques, with a desire to develop skills in this area.
- Basic understanding of sales processes and techniques, with a desire to develop skills in this area.
- High attention to detail, with a keen eye for accuracy and precision.
- Self-motivated and able to work independently, as well as collaboratively in a team environment.
- Familiarity with Excel, CRM systems, sales enablement tools, and other sales technologies is a plus.
We are looking for a talented and motivated individual who is passionate about delivering exceptional service and driving business growth. If you are a strong communicator, a data-driven problem solver, and a team player, we encourage you to apply for this exciting opportunity.
