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Human Resources Operations Specialist

hace 2 meses

Oaxaca, Oaxaca, México Hubbell Incorporated A tiempo completo

Job Summary

Hubbell Incorporated is seeking a highly skilled Human Resources Operations Specialist to join our team in Mexico. As a key member of our HR Operational Services team, you will be responsible for efficiently and accurately handling a variety of HR transactions and providing excellent customer service support to the organization.

Key Responsibilities

  • Enter HR transactions into Successfactors (Employee Central HR Database) and other HR systems as required
  • Maintain and validate employee data transactions and supporting documentation for Mexico and other countries
  • Process various employment-related transactions such as onboarding, separations, employment verifications, and other employee life-cycle tasks/documentation
  • Become familiar with the functionality of the various HR systems and modules necessary to assist the Service Center in maintaining up-to-date, accurate records on all employees
  • Work as a key Team Member within HR Operational Services to identify areas for improvement, document and communicate suggestions to the Team, and implement approved improvements
  • Work with all teammates across HR (HR Business Partners, Centers of Excellence and HR Operational Services) to create and manage effective relationships and build relationships company-wide to create a positive and efficient workplace
  • Maintain strict confidentiality of employee data and transactions
  • Timely resolution of escalations through the service process / strong employee communication skills

Requirements

  • English language oral and written skills at an intermediate/advance level (Conversational level)
  • Exceptional reporting and alpha/numeric data entry accuracy is preferred
  • Excellent verbal, written and organizational skills
  • Must be proficient in Excel (Pivot tables, vlookup and other data validation tools)
  • Proven organizational skills with a high attention to detail
  • Exceptional time management; proactive, with a strong sense of urgency
  • Proven ability to perform under pressure and under tight deadlines
  • Customer service/customer-facing skills

Preferred Qualifications

  • Previous Human Resources systems support experience (Tress/Revolution system, Workday or SuccessFactors strongly preferred)
  • Minimum 1 year of experience in a Human Resources or Customer Service environment

Education

A college degree in Business, Human Resources, or a related field

Competencies

  • Empowers Others
  • Professional Maturity
  • Establishes Priorities
  • Customer Focus
  • Integrity and Ethics
  • Results Driven/Initiative
  • Communications