Order Administration Professional

hace 1 mes


Zapopan, Jalisco, México Mphasis A tiempo completo

About Mphasis
Mphasis is a leading provider of technology solutions and services. We empower businesses to transform their operations, enhance customer experience, and improve efficiency.

Salary: $12,400 - $13,100 per month

Job Description

We are seeking an experienced Order Administration professional to join our team. The successful candidate will be responsible for processing customer purchase orders, providing exceptional customer service, and supporting day-to-day activities.

Key Responsibilities:

  • Process customer purchase orders in a timely and efficient manner
  • Provide excellent customer service via phone, email, or chat
  • Support day-to-day activities, including training, quotes, credits, returns & replacements, changes, relocations, cancellations, disputes, and archiving transactions documentation
  • Prioritize workload, ensuring high attention to detail and proven organization and administration skills
  • Exercise judgment within defined practices and policies to select methods and techniques for obtaining solutions
  • Work effectively in a fast-paced, high-revenue environment with a sense of urgency

Requirements:

  • High school or equivalent education
  • Fluent English spoken and written
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Proven organization and administration skills

Benefits:

  • Competitive salary range of $12,400 - $13,100 per month
  • Opportunity to build technical excellence and understand business performance and nuances
  • Flexible work arrangements, including hybrid remote work options
  • Professional development opportunities to enhance skills and career growth

Work Location: Hybrid remote in Zapopan, Jalisco



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