Spa and Wellness Director

hace 1 semana


Nayarit, México Rosewood Hotel Group A tiempo completo
About the Role

We are seeking a highly skilled and experienced Spa and Wellness Director to join our team at Rosewood Hotel Group. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our spa and wellness department, ensuring that our guests receive exceptional service and that our facilities and services meet the highest standards.

Key Responsibilities
  • Strategic Leadership: Provide strategic direction for the growth and development of our spa and wellness department, aligning with the company's overall vision and goals.
  • Operational Management: Oversee the management of our spa and wellness facilities, including the supervision of staff, management of budgets, and coordination of events and activities.
  • Guest Experience: Ensure that our guests receive exceptional service and that their needs are met, working closely with our front-of-house team to deliver a seamless and memorable experience.
  • Staff Development: Lead and develop our spa and wellness team, providing training and coaching to ensure that they have the skills and knowledge needed to deliver exceptional service.
  • Financial Management: Manage the financial performance of our spa and wellness department, including budgeting, forecasting, and cost control.
  • Marketing and Promotion: Develop and implement marketing and promotional strategies to drive business and increase revenue, working closely with our marketing team to ensure that our spa and wellness services are effectively promoted.
  • Brand Integrity: Ensure that our spa and wellness services and facilities meet the highest standards of quality and consistency, aligning with the Rosewood Hotel Group brand.
Requirements
  • Experience: A minimum of 3-5 years of experience in a senior management role in a spa and wellness environment, with a proven track record of success.
  • Education: A bachelor's degree in a relevant field, such as hospitality, business, or wellness.
  • Skills: Strong leadership and management skills, with the ability to motivate and develop a team. Excellent communication and interpersonal skills, with the ability to work effectively with guests, staff, and other stakeholders. Strong financial management skills, with the ability to manage budgets and forecasts. Knowledge of spa and wellness operations, including treatments, facilities, and services. Ability to work in a fast-paced environment and adapt to changing circumstances.


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