Order and Billing Analyst
hace 2 semanas
The Teradata Group is seeking a highly skilled Order and Billing Analyst to join our team. This individual will be responsible for managing the tasks of reviewing, inputting, and invoicing customer orders.
Key Responsibilities- Process hardware, software, subscription, education, professional services, and maintenance orders.
- Use tools and processes designed for order management and maintain compliance with corporate policies involving order transactions.
- Work with the product provider on sourcing HW orders and coordinate the delivery of the product to the customer.
- Provide back up to the manager while they are on leave.
- Develop into the expert on the Customer Order and Billing processes and be the lead person for training.
- Handle any escalations issues.
- Execute the defined order process and conduct effective interaction with sales teams, while maintaining compliance with corporate policy.
- Bachelor's Degree program in business, accounting, procurement, or finance.
- Excellent oral and written communication skills.
- Ability to lead problem-solving activity.
- Ability to manage stress without it negatively affecting work quality or professional demeanor.
- Knowledge of Microsoft Office tools.
- Excellent organization skills and a high level of comfort handling details.
As an Order and Billing Analyst at the Teradata Group, you will have the opportunity to work with a diverse and cross-functional team with high performance and problem-solving abilities.
Our team constantly interacts with many stakeholders such as Salespeople, Deal Desk, Revenue Recognition, Project Managers, Accounts Receivables and Customers.
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