Billing and Collections Manager

hace 21 horas


Xico, México Ecovadis A tiempo completo
Job Title: Billing and Collections Team Lead

At Ecovadis, we are seeking a highly skilled and experienced Billing and Collections Team Lead to join our team. As a key member of our operations team, you will be responsible for overseeing billing and collection operations for the North and South American markets.

Key Responsibilities:

  • Manage and lead a high-performing team of billing and collections specialists.
  • Develop and implement efficient billing and collection processes to ensure timely and accurate payments.
  • Collaborate with cross-functional teams to resolve customer complaints and escalations.
  • Partner with internal departments to improve payment timeliness and reduce Days Sales Outstanding (DSO).
  • Prepare and present regular reports on billing and collection performance.
  • Ensure compliance with local and international collections laws and practices.

Requirements:

  • Proven leadership experience in billing, collections, or customer service.
  • Strong understanding of U.S. billing and collection practices, compliance, and regulatory requirements.
  • Advanced proficiency in Microsoft Word, Excel, and PowerPoint.
  • Fluency in English is a must. Proficiency in additional languages would be a plus.

What We Offer:

  • A dynamic and fast-paced work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

Location: Mexico City (Hybrid)

Requirement: 4 days in office (per month)



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