Senior Manager in Trade Surveillance Operations

hace 1 mes

Ciudad de México, Ciudad de México https:www.energyjobline.comsitemap A tiempo completo
Job Summary

As a Senior Manager in Trade Surveillance Operations, you will be responsible for implementing organization strategies through effective direction and management of resources. You will be accountable for business strategies, functional or operational areas, processes, or programs. This role requires managing and developing a team of people, setting direction, and deploying resources on varying projects. You will also participate in organization-wide projects and provide guidance and expertise on an as-needed basis.

This position is responsible for providing efficient and high-quality client services to financial institutions. You will provide pre-sales and post-sales service to clients and be responsible for continuing development and improvement of the client services. The overall objective is to shorten the client response time and increase service quality.

This role requires excellent verbal, written, and client-facing communication skills. You must have perfect written and verbal communication skills in English. Business domain knowledge with an interest and knowledge of capital markets and trading compliance is also required. SaaS knowledge is an advantage.

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity, and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

What We Offer

Nasdaq is currently seeking a motivated and passionate individual to lead a team of Functional Analysts and Data Analysts. Nasdaq's Trade Surveillance service powers surveillance and compliance for over 150 market participants across 65 markets globally. Scalable to millions of transactions and flexible to manage several outstanding data sources, NTS Surveillance holistically examines scenarios across multiple venues and asset classes.

You can expect an autonomous but fast-paced work environment where you are recognized for your results and ability to drive things forward. Every day brings many opportunities to learn & grow and rewards with a global impact we build.

Key Responsibilities
  • Implement organization's strategies through effective direction and management of resources, while being accountable for business strategies, functional or operational areas, processes, or programs.
  • Managing and developing a team of people, setting direction, and deploying resources on varying projects, participating in organization-wide projects, while providing guidance and expertise on an as-needed basis.
  • Providing new and existing customers with the best possible service in relation to billing inquiries, service requests, suggestions, and complaints.
  • Ensuring that good customer relations are maintained, and customer claims and complaints are resolved fairly and effectively, in accordance with consumer laws.
  • Developing organization-wide initiatives to proactively inform and educate customers.
Requirements
  • MBA, MSc or related discipline, or equivalent work experience.
  • Prior management experience in the fintech/IT industry for at least 5 years.
  • Excellent verbal, written, and client-facing communication skills.
  • Perfect written and verbal communication skills in English.
  • Business domain knowledge with an interest and knowledge of capital markets and trading compliance. SaaS knowledge is an advantage.
  • Experience with working directly with customers in a global environment.

  • Senior Manager in Trade Surveillance Operations

    hace 1 mes

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job SummaryNasdaq is seeking a Senior Manager in Trade Surveillance Operations to lead a team of Functional Analysts and Data Analysts. The successful candidate will be responsible for implementing organization strategies through effective direction and management of resources, while being accountable for business strategies, functional or operational areas,...

  • Trade Surveillance Operations Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job DescriptionNasdaq is seeking a motivated and experienced leader to manage a team of Functional Analysts and Data Analysts in our Trade Surveillance service.As a Senior Manager in Trade Surveillance Operations, you will be responsible for implementing organization strategies through effective direction and management of resources, while being accountable...

  • Senior Manager in Trade Surveillance Operations

    hace 4 semanas

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job SummaryNasdaq is seeking a Senior Manager in Trade Surveillance Operations to lead a team of Functional Analysts and Data Analysts. The successful candidate will be responsible for implementing organization strategies through effective direction and management of resources, while being accountable for business strategies, functional or operational areas,...

  • Senior Data Analyst in Trade Surveillance

    hace 2 semanas

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job SummaryWe are seeking a Senior Data Analyst to join our Trade Surveillance team. This role will be responsible for conducting analysis of existing data flows used by our NTS application and collaborating with colleagues and global cross-functional teams to implement changes to said data flows.Key ResponsibilitiesPrioritize and manage all reported stock...

  • Senior Trade Surveillance Analyst

    hace 3 semanas

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    As Senior Trade Surveillance Analyst, you will be responsible for providing efficient and high-quality client services to financial institutions. You will work closely with global cross-functional teams to ensure timely coordination and solving sophisticated problems or questions. Your primary contact point will be between our client and first-level support...

  • Senior Data Analyst

    hace 1 mes

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job SummaryAs a Senior Data Analyst in Trade Surveillance Operations, you will be responsible for conducting analysis of existing data flows used by NTS application. You will collaborate with other colleagues and global cross-functional teams to implement changes to said data flows that would address client issues and ensure the client receives the quality...

  • Senior Functional Analyst in Trade Surveillance Operations

    hace 1 mes

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job SummaryNasdaq is seeking a Senior Functional Analyst to join our Trade Surveillance Team. As a key member of the team, you will be responsible for providing end-to-end client support, collaborating with global cross-functional teams, and delivering product training to internal staff and clients.Key ResponsibilitiesProvide client support via an internal...

  • Senior Data Analyst

    hace 4 semanas

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job SummaryNasdaq is seeking a Senior Data Analyst to join our Trade Surveillance Team. As a Senior Data Analyst, you will be responsible for conducting analysis of existing data flows used by NTS application, collaborating with other colleagues and global cross-functional teams to implement changes to said data flows, and ensuring the client receives...

  • Senior Business Analyst in Financial Operations

    hace 2 semanas

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job Description: This position plays a crucial role in delivering high-quality services to financial institutions. As a Senior Business Analyst in Financial Operations, you will be responsible for providing pre-sales and post-sales support, ensuring efficient and effective client services. You will work closely with cross-functional teams to develop and...

  • Global Surveillance Operations Lead

    hace 12 horas

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Job OverviewNasdaq is seeking a skilled leader to oversee its Trade Surveillance service, responsible for monitoring and compliance across 65 markets globally. This role involves implementing organizational strategies, managing teams, and ensuring high-quality customer services.

  • Senior Trade Finance Manager, Mexico

    hace 4 semanas

    Ciudad de México, Ciudad de México American International Group A tiempo completo

    A Strategic Leadership Opportunity for Trade Credit ProfessionalsWe are seeking an experienced Trade Credit professional to lead our trade credit operations in Mexico. As a Trade Credit Country Manager, you will be responsible for launching and managing our trade credit operations in Mexico, developing and implementing strategies to drive business growth,...

  • Strategic Manager for Global Trade Surveillance

    hace 1 semana

    Ciudad de México, Ciudad de México Nasdaq A tiempo completo

    Nasdaq, a global tech leader committed to inclusive prosperity, seeks a highly motivated and experienced professional to lead our team of Functional Analysts and Data Analysts.Job OverviewThis is an exceptional opportunity to drive business strategies and manage a talented team in the fast-paced fintech industry. As a Strategic Manager for Global Trade...

  • Senior Trade Activation Manager

    hace 2 semanas

    Ciudad de México, Ciudad de México Edgewell Personal Care A tiempo completo

    You're ambitious, but you want a career with purpose-we love that. Aiming to make your mark and let your personality shine, we invite you to explore the opportunity to drive commercial strategy execution and Perfect Store KPIs through our 3rd party merchandisers agency.As Senior Trade Activation Manager at Edgewell Personal Care, you will report directly to...

  • Senior Drilling Operations Manager

    hace 3 semanas

    Ciudad de México, Ciudad de México Eni A tiempo completo

    Job Title: Senior Drilling Operations ManagerEni is seeking an experienced Senior Drilling Operations Manager to join our team. As a key member of our drilling operations department, you will be responsible for overseeing the execution of drilling, completion, and well intervention programs at our offshore Mexico operations.Main Responsibilities:Coordinating...

  • Senior Trade Credit Manager, Mexico

    hace 1 semana

    Ciudad de México, Ciudad de México AIG A tiempo completo

    About the RoleA successful Trade Credit Country Manager, Mexico will be responsible for launching and managing the trade credit operations in Mexico. This includes producing, underwriting, and managing a local portfolio in line with underwriting strategy and adhering to underwriting standards.Key Responsibilities:Launch of TC operations in MexicoProduce,...

  • Senior Commercial Operations Manager

    hace 4 semanas

    Ciudad de México, Ciudad de México Edgewell Personal Care A tiempo completo

    You're looking for a career that combines ambition with purpose. We're a global consumer goods business with a portfolio of over 25 brands, and we're looking for a talented individual to join our team as a Senior Commercial Operations Manager.About the RoleAs a Senior Commercial Operations Manager, you will be responsible for guaranteeing the execution of...

  • Senior Operations Manager

    hace 5 días

    Ciudad de México, Ciudad de México Maersk A tiempo completo

    We are seeking a highly skilled and experienced Senior Operations Manager to join our team at Maersk. This role is ideal for a results-driven individual who can effectively lead smaller sub-teams and drive business growth.Job SummaryThe successful candidate will be responsible for overseeing daily operations, focusing on specific process areas or...

  • Senior Trade Compliance Analyst

    hace 1 mes

    Ciudad de México, Ciudad de México Constellation Brands A tiempo completo

    Job SummaryConstellation Brands is seeking a Senior Trade Compliance Analyst to join our team. As a key member of our compliance team, you will be responsible for implementing foreign trade strategies and leading related projects across various entities in Mexico.Key ResponsibilitiesEvaluate and determine foreign trade scenarios that comply with company...

  • Fair Trade Producer Services Manager

    hace 5 días

    Ciudad de México, Ciudad de México Fair Trade Usa A tiempo completo

    About Fair Trade USAWe are a leading organization in the field of sustainable development and conscious capitalism. Our mission is to create a more equitable and transparent global supply chain.As the leading third-party certifier of Fair Trade products in North America, we have been driving positive change for over 20 years. Our model has incredible...

  • Senior Engineering Operations Manager

    hace 1 semana

    Ciudad de México, Ciudad de México Marriott International, Inc A tiempo completo

    Job Title: Senior Engineering Operations ManagerEstimated Salary: $85,000 - $115,000 per yearAbout the JobWe are seeking an experienced Senior Engineering Operations Manager to lead our engineering and maintenance operations. The ideal candidate will have a strong background in managing engineering teams and budgets, with experience in maintaining regulatory...