Application Ops Monitoring Technical Specialist
hace 4 semanas
At CMAS Adquirente, S. de R.L. de C.V., we empower millions of people to move money between buyers and sellers using our innovative payment solutions for credit, debit, prepaid, and merchant services. Our dynamic team helps over 3 million companies, more than 1,300 financial institutions, and over 600 million cardholders achieve remarkable success with confidence. We are driven by our passion for excellence and proud to deliver top-notch payment technology and software solutions.
$62,000 - $82,000 per yearJob DescriptionThis role will focus on Operations and Support of various GMAS North America, Europe, and Asia Pacific applications. You will ensure application SLAs are met in the production and certification environment.
Main Responsibilities:- Participate in business enhancements on the Merchant Accounting System, back-end processing, and ancillary systems.
- Manage team releases, coordinate with internal customers on platform operations.
- Provide second-level support for Global internal teams related to the Merchant Accounting System, back-end processing, and ancillary systems.
- Assist in creating and maintaining Merchant Accounting Operations procedures and processes.
- Work on assignments requiring considerable initiative and understand the implications of work to make recommendations for solutions.
- Be available to provide 24/7 on-call support for the Merchant Accounting System.
- Bachelor's Degree or relevant experience in place of education.
- Minimum three years of Relevant Experience in Information Technology Field and/or Bankcard Industry.
- Able to work days, Mon-Fri, 8 AM to 5 PM.
- Must be available for 24/7 On-Call production support.
- Google Suite experience.
- Merchant Accounting System (MAS) knowledge.
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