Citi Operational Support Specialist
hace 5 días
Citi is seeking a highly skilled Operational Support Specialist to join our team. This role plays a critical part in delivering exceptional client service and driving business growth.
**Job Summary:**
The Operational Support Specialist will work closely with operations staff, product managers, and clients to provide day-to-day operational support for various products and services offered by Citi.
**Key Responsibilities Include:**
- Implementation support and administrative operations coordination for multiple products and services.
- Serving as a liaison between operations staff, product managers, and clients to resolve issues and address queries.
- Maintaining accurate records and client accounts, including documentation and imaging.
- Completing complex assignments under limited supervision and resolving problems requiring minimal investigation or research.
- Interacting with senior managers to disseminate information and provide updates on project progress.
**Requirements:**
- 1-3 years of relevant experience in an operational or administrative role.
- Demonstrated technical/administrative expertise and understanding of how duties relate to others in the team/unit and how the unit integrates with others.
**Preferred Qualifications:**
- Bachelor's degree in a relevant field.
- Intermediate proficiency in Microsoft Office, including Excel and Access.
- Effective communication and teamwork skills, with the ability to work collaboratively in a fast-paced environment.
**Estimated Salary Range:** $65,000 - $85,000 per year, depending on location and experience.
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