Citi Operational Support Specialist

hace 5 días


Xico, México Citi A tiempo completo

Citi is seeking a highly skilled Operational Support Specialist to join our team. This role plays a critical part in delivering exceptional client service and driving business growth.

**Job Summary:**

The Operational Support Specialist will work closely with operations staff, product managers, and clients to provide day-to-day operational support for various products and services offered by Citi.

**Key Responsibilities Include:**

  • Implementation support and administrative operations coordination for multiple products and services.
  • Serving as a liaison between operations staff, product managers, and clients to resolve issues and address queries.
  • Maintaining accurate records and client accounts, including documentation and imaging.
  • Completing complex assignments under limited supervision and resolving problems requiring minimal investigation or research.
  • Interacting with senior managers to disseminate information and provide updates on project progress.

**Requirements:**

  • 1-3 years of relevant experience in an operational or administrative role.
  • Demonstrated technical/administrative expertise and understanding of how duties relate to others in the team/unit and how the unit integrates with others.

**Preferred Qualifications:**

  • Bachelor's degree in a relevant field.
  • Intermediate proficiency in Microsoft Office, including Excel and Access.
  • Effective communication and teamwork skills, with the ability to work collaboratively in a fast-paced environment.

**Estimated Salary Range:** $65,000 - $85,000 per year, depending on location and experience.



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