Operational Support Specialist

hace 5 días


Xico, México Citi A tiempo completo

The Operations Support Specialist 4 role at Citi is an entry-level position responsible for delivering day-to-day operations support services in alignment with the company's infrastructure and processes. This includes maintaining records, storing and retrieving information, account management, imaging, and opening accounts in coordination with the Operations - Core Team.

As a liaison between operations staff, relationship managers, project managers, custodians, and clients, the Ops Support Specialist 4 serves as a crucial link in ensuring seamless communication and collaboration within the organization. Key objectives of this role include providing timely and accurate operational support, resolving problems, and contributing to the overall success of the team.

Responsibilities:

  • Follow established procedures to complete complex assignments and resolve issues that require in-depth investigation or research
  • Conduct basic analysis and research, as well as workflow management
  • Support a diverse range of products and services
  • Communicate relevant information to senior managers and support activities that help mitigate organizational loss or impact, as needed

Qualifications:

  • 1-3 years of relevant experience
  • Experience working in a business office or operational environment
  • Proficient computer and math skills with a focus on complex databases and spreadsheets
  • Demonstrates technical and administrative expertise
  • Consistently demonstrates attention to detail
  • Demonstrated knowledge of activities, policies, and procedures of a basic work area

Education:

High School diploma or equivalent required. Additionally, candidates should possess a strong foundation in accounting principles and practices.

This job description provides a comprehensive overview of the types of work performed in this role. Other responsibilities may be assigned as needed.

The ideal candidate will have excellent analytical and problem-solving skills, as well as strong communication and teamwork abilities. A high level of proficiency in Microsoft Office applications, particularly Excel, is also essential for success in this position.

Estimated Salary: $55,000 - $65,000 per year based on location and experience.



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