Citi Operations Support Specialist
hace 1 mes
Citi is seeking a highly motivated and detail-oriented Operations Support Specialist to join our team in Operations - Core. This role provides day-to-day operations support services, ensuring the smooth execution of various tasks and projects.
Key Responsibilities:
- Provide exceptional support to operations staff, relationship managers, project managers, custodians, and clients.
- Update help content used by Knowledge Hub end-users to service client inquiries.
- Execute assigned work, including annual review certification and change requests.
- Serve as a liaison between operations staff and business stakeholders, facilitating communication and resolving issues.
- Conduct needs assessments and develop solutions to meet business requirements.
Requirements:
- 0-2 years of relevant experience in operations or a related field.
- Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint.
- Excellent problem-solving and decision-making skills, with the ability to work under pressure.
- A self-motivated individual with strong organization and time management skills.
Education:
Bachelor's degree or equivalent experience.
This role requires a strong understanding of operations processes and procedures. The ideal candidate will possess excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
The salary for this position is approximately $60,000 - $80,000 per year, depending on location and experience. Citi offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as retirement savings plans.
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