Telecommunications Business Process Architect
hace 2 meses
**Company Overview**
ServiceNow is a global market leader in the innovative AI-enhanced technology sector, serving over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform empowers organizations to find smarter, faster, and better ways to work.
**Job Summary**
We are seeking an experienced Telecommunications Business Process Architect to join our Customer and Industry Workflow Practice Expert Services team. The successful candidate will have at least 8 years of consultation and/or configuration experience related to implementing complex technologies, preferably ServiceNow Customer and Industry Workflow Solutions.
Key Responsibilities:
- Serve as primary technical/functional point-of-contact for projects and lead technical onboarding efforts with new clients.
- Define technical solutions aligned with client business problems and ServiceNow Implementation Best Practices.
- Maintain and build proficient knowledge of the ServiceNow platform and products.
- Evaluate technology partner or other vendor solutions in context of client requirements for integration.
Requirements:
- At least 8 years of consultation and/or configuration experience related to implementing complex technologies.
- Minimum of 2 years of experience developing enterprise architectures, technical roadmaps.
- Strong Understanding of industry specific knowledge, including system architecture, use cases, workflows, personas, compliance and industry standards.
- Experience in wide variety of Telecommunications Networking Technologies, such as 5G, Mobile Edge Computing, IP and Optical Networking, SD-WAN, Cloud and Data Center technologies, Satellite, etc.
Estimated Salary:**$140,000 - $160,000 per year, depending on location and experience. This salary estimate is based on national averages in the United States and may vary depending on the specific location and industry norms.
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