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Operations Manager

hace 2 meses


Zapopan, Jalisco, México Servicios Comerciales Amazon Mexico S. De R.L. De C.V. A tiempo completo

About the Role:

We are seeking a highly skilled and experienced Operations Manager to join our team at Servicios Comerciales Amazon Mexico S. De R.L. De C.V. as a Station Manager. As a key member of our logistics team, you will be responsible for the day-to-day management of our delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.

Main Responsibilities:

  • Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building's goals.
  • Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
  • Proactively identify and lead process improvement initiatives and Lean tools.
  • Supervisory Responsibilities:
    • Leading a team of Process Assistants and Delivery Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.
    • You are responsible for ensuring that you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.
    • In addition, one of the most important aspects of your job is to lead change at internet speed, innovation has made us the global company that we are today.

Key Skills and Qualifications:

  • 2+ years of employee and performance management experience
  • Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
  • Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
  • English Fluency (B2+)
  • 5+ general experience
  • Solid experience using Lean Manufacturing concepts/processes

What We Offer:

  • A dynamic and fast-paced work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package