Resort Profitability Manager
hace 1 mes
Rancho Pescadero, a premier hospitality management company, is seeking an experienced General Manager to lead our resort's profitability efforts. This is a fantastic opportunity to join a dynamic team and drive revenue growth while maintaining exceptional guest satisfaction.
About Rancho Pescadero:
Rancho Pescadero is an award-winning resort in Baja California, Mexico, known for its luxurious amenities and impeccable service. Our mission is to provide a unique and unforgettable experience for our guests, exceeding their expectations at every turn.
Job Summary:
The General Manager will be responsible for overseeing all aspects of the resort's operations, including sales, marketing, and finance. You will work closely with our Director of Sales to develop and implement strategies that drive revenue growth, improve guest satisfaction, and enhance employee engagement.
Key Responsibilities:
- Lead the resort's sales efforts, including prospecting and existing account calls, meeting clients, and hosting events
- Tour the operating departments daily to ensure smooth operations and address any issues promptly
- Conduct weekly staff meetings to review previous and future sales and operations efforts, and provide training sessions to employees
- Meet financial review dates and participate in budget planning and forecasting
- Develop and implement strategies to improve guest satisfaction, employee engagement, and overall resort performance
- Maintain direct contact with management trainees and ensure their development and growth
Requirements:
- 5+ years of experience in hospitality management, preferably in a similar role
- Proven track record of driving revenue growth and improving guest satisfaction
- Excellent leadership and communication skills
- Ability to work effectively in a fast-paced environment and make sound decisions quickly
- Familiarity with Highgate Hotel standards and procedures
Benefits:
- Competitive salary: $120,000 - $150,000 per year
- Comprehensive benefits package, including health insurance, retirement plan, and paid time off
- Opportunities for career advancement and professional growth
- Award-winning resort with a strong reputation for excellence
Location:
Rancho Pescadero, Baja California, Mexico
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