Debt Recovery Specialist

hace 2 semanas


Ciudad de México, Ciudad de México Goodleap A tiempo completo

About GoodLeap: A Pioneer in Sustainable Finance

We empower individuals to upgrade their homes with modern technology, reducing their environmental footprint and saving money. Our mission is to create a positive impact on the planet by connecting people with innovative financing solutions.

As part of our initiative, we're supporting GivePower - a foundation using solar-based solutions to provide essential services in developing regions.

If you're passionate about making a difference and contributing to a more sustainable future, consider joining our team.

Learn more about our perks and culture:

  • Competitive hourly rate of MXN $89.33 + bonus

The Debt Recovery Specialist will be responsible for contacting borrowers with delinquent accounts, collecting past due payments, and providing tailored payment solutions. This role requires maintaining accurate records of contacts and payments.

Key Responsibilities:

  • Contact delinquent borrowers via phone or email
  • Find suitable solutions to bring loans up-to-date
  • Process payments and maintain collection goals
  • Comply with GoodLeap's collections policies and procedures

Requirements:

  • 1-2 years of experience in credit and collections, preferably with sales and negotiation skills
  • Excellent verbal and written communication skills
  • Prior call center experience with financial products is an asset
  • Self-motivated and goal-oriented individual
  • Team player with a professional demeanor
  • Bilingual Spanish/English required

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