Expert ServiceNow Platform Architect

hace 7 días


Ciudad de México, Ciudad de México Servicenow A tiempo completo
Job Summary

We are seeking an experienced Expert ServiceNow Platform Architect to join our team. This role is responsible for designing and implementing the ServiceNow Platform to achieve customer outcomes.

Key Responsibilities
  • Participate in workshops with customers to assess current processes and establish future-state processes.
  • Design and deliver ServiceNow solutions with a technical architecture designed for long-term success and following ServiceNow technical standards and leading practices.
  • Provide oversight and unit testing of code developed by partner or customer employees.
  • Advise customers on how to take advantage of the ServiceNow Platform capabilities to improve their business processes.
  • Guide customers in completing required documentation such as business requirement workbooks for technical aspects of the solution.
  • Provide feedback to product development to improve the product based on experiences gained with customers.
  • Maintain skills / certifications on relevant platforms.
Requirements
  • 8+ years experience as part of a professional services organization; or equivalent education/experience.
  • Ability to travel up to 50%.
  • Industry domain expertise.
  • Creative with comfort running projects independently.
  • Success driving complex issues through analysis and resolution.
  • Experience working collaboratively.
  • ServiceNow certifications in aligned workflow.
What We Offer
  • A competitive salary of $120,000 - $180,000 per year.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work with a global market leader in the industry.
About Us

ServiceNow is a global market leader in the industry, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work.



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