Highly Skilled ServiceNow Solutions Architect
hace 1 semana
Job Summary:
As a highly skilled ServiceNow solutions architect, you will play a critical role in configuring our platform to drive customer success. Your expertise in designing and delivering ServiceNow solutions with technical architecture for long-term success will be essential in helping our customers achieve their business outcomes.
Responsibilities:
- Configure ServiceNow Platform based on leading practices, ensuring seamless integration and optimal performance.
- Participate in workshops to assess current processes and establish future-state processes, driving business transformation through effective change management.
- Design and deliver ServiceNow solutions that meet the evolving needs of our customers, leveraging your technical expertise to drive innovation and growth.
- Provide oversight and unit testing of code developed by partner or customer employees, ensuring high-quality delivery and adherence to best practices.
- Advise customers on platform capabilities to improve business processes, identifying areas for improvement and implementing tailored solutions.
- Guide customers in completing required documentation, streamlining compliance and ensuring regulatory adherence.
- Provide feedback to product development to improve the product, driving continuous innovation and enhancement.
- Maintain skills and certifications on relevant technologies, staying ahead of industry trends and advancements.
Qualifications:
- 8+ years experience in professional services organization or equivalent education/experience, with a proven track record of delivering complex projects.
- Ability to travel up to 50%, with flexibility to adapt to changing project requirements.
- Industry domain expertise in relevant fields, with a deep understanding of business operations and technology landscapes.
- Creative problem-solver with comfort running projects independently, able to make strategic decisions and drive results.
- Success driving complex issues through analysis and resolution, with a strong focus on customer satisfaction and retention.
- Experience working collaboratively as part of a global team, with excellent communication and interpersonal skills.
- ServiceNow certifications in aligned workflow, demonstrating expertise and commitment to our platform.
Estimated Salary:
$120,000 - $180,000 per annum, depending on location and experience.
About Us:
ServiceNow is an Equal Employment Opportunity Employer, committed to creating a diverse and inclusive workplace. We lead with flexibility and trust in our distributed world of work, empowering our employees to thrive in a dynamic environment.
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