IT Technical Specialist
hace 3 semanas
At Amcor, we believe that innovation is key to creating a more sustainable future.
Our team of technical experts is responsible for ensuring the availability, performance, and maintenance of our mission-critical applications. This includes collaborating with Infrastructure, Security, and Applications teams to ensure applications are sized appropriately, secure, and in a supported state according to regular maintenance cycles.
Key Responsibilities:
- Act as a Subject Matter Expert for DBA architecture, security, and support processes
- Lead system support of deployment activities according to project timelines
- Identify and promote software and processes aligned with Amcor's needs
- Drive change initiatives to support maximum planned application availability
- Provide input to the annual support budget
- Support IT goals and objectives
- Develop and implement support processes that utilize standard Amcor applications for proactive application monitoring
- Drive awareness of deployed application roadmaps in coordination with Global Application teams
- Ensure Change Control processes are followed
- Manage complex troubleshooting and root cause analysis for continuous improvement
- Develop strategic technology opportunities to enhance the Amcor user experience
- Responsible for Data Archiving execution
- Provide Architecture strategy according to Amcor objectives and Financial Analysis
- Design and publish monthly Metrics dashboard
- Mentor as a senior technical resource for IT Technical Specialist I
- Design and test Disaster Recovery processes
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