Business Solutions Expert
hace 11 horas
Job Summary:
We are seeking a highly skilled Business Solutions Expert to join our team at Finastra. As a Business Solutions Expert, you will be responsible for delivering Fusion Kondor implementation projects and ensuring high levels of customer satisfaction.
Key Responsibilities:
- Analyze customer's current business processes and scenarios.
- Specify, present, and configure business processes and best practices for customers during Fusion Kondor implementations.
- Provide functional configuration, and work practices recommendations and/or solution suggestions to customers during project implementations.
- Assist project and delivery management in planning all aspects of projects, updating project status and risks, performing technical and functional reviews.
- Communicate with customers to help define detailed requirements for Fusion Kondor implementations.
- Provide advice for customizing or implementing new functions in the solution.
- Provide onsite consultancy services, with potentially travel required.
Core Competencies:
- Customer focus and strong customer management skills.
- Committed to providing excellent client service at all times to a very demanding customer base.
- Solid interpersonal, communication, and presentation skills.
- Strong troubleshooting, problem-solving, and decision-making skills.
- Ability to multi-task and work independently and manage time efficiently.
- Ability to work under pressure and meet deadlines.
- Flexibility and innovation.
- Team player: this role will work closely with all functions within Finastra.
Requirements:
- 2-5 years of experience in the financial software industry, with specific focus on capital markets, treasury, and derivative instruments software for front office, middle office, back office, or risk.
- Professional services experience with a financial software vendor is a strong plus.
- Practical experience of implementing the Fusion Kondor knowledge is a must.
- Outstanding relationship management and communication skills.
- Highly customer-focused approach.
- Degree with a major in Computer Science, Mathematics, Risk Management, Corporate Finance, MIS, or any related courses, or relevant work experience.
About Finastra:
Finastra is a leading provider of financial software solutions. We are committed to delivering innovative solutions that meet the evolving needs of our customers.
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