Strategic Operations Manager
hace 4 semanas
DiDi Global Inc. is a leading mobility technology platform that offers a range of services across Asia-Pacific, Latin America, and Africa. As a key member of the Operations team for DiDi Food, you will have the opportunity to drive growth in one of the fastest-growing companies in LATAM.
Key Responsibilities- Develop scalable operations processes to bring growth and efficiency to the business
- Craft strategies that shape the future growth of the restaurant team
- Create engagement strategies to increase restaurant online time, investment schemes, and retention on the platform
- Compile data insights and work cross-functionally with departments such as strategy, business intelligence, product operations, and city teams
- Conduct research and analyze data to provide insightful proofs of effectiveness and efficiency of the sales force team
- Build and maintain detailed reporting models, including core KPIs and growth funnels, to support city-level, regional, and expansion efforts
- Make recommendations for product changes and improvements, ensuring data cleanliness and consistency among accounts, leads, and territories
- 8+ years of professional experience in consulting, operations, analytics, or the technology sector
- Experience in a transactional or entrepreneurial role is preferred
- Creative problem-solving skills
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