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Production Support Specialist

hace 2 meses

Guadalajara, Jalisco, México Hashmap A tiempo completo

Job Summary:

We are seeking a skilled Production Support Specialist to join our team at Hashmap. The ideal candidate will have experience supporting Windows Operating Systems, ETL (SSIS, Informatica IICS), and a solid understanding of Data Engineering environments, concepts, and principles.

Key Responsibilities:

  • Support the successful transmission of data files
  • Coordinate with other departments for resolving incident tickets
  • Maintain concise case documentation
  • Support an on-call schedule
  • Function in accordance with the Software Development Life Cycle (SDLC) framework and governance processes

Requirements:

  • 5+ years of experience in Data and Intelligence-ETL-Info
  • Ability to think critically and solve problems
  • Determining root cause analysis of system issues, identify, and implement mitigations
  • Triaging, troubleshooting, and resolving data ingestion cases through code review or debugging
  • Solid understanding of the Microsoft development stack

About Hashmap:

Hashmap is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law.