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Client Relationship Manager

hace 2 meses

Xico, México Hsbc A tiempo completo
Job Summary

We are seeking a highly skilled Client Relationship Manager to join our team at Hsbc. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying and selling innovative cash and clearing management solutions to drive business growth.

Key Responsibilities
  • Manage a client portfolio to maintain existing and generate new income for the business
  • Manage costs within plan and minimize losses
  • Undertake sector/portfolio planning and client monitoring/contact
  • Maintain close liaison with key stakeholders to provide input into the strategic direction of the business
  • Actively contribute to the Global Payments Solution (GPS) pipeline and keep it accurate and up-to-date
  • Stay up-to-date with product knowledge through attendance at presentations, training, and reviewing intranet/internet
  • Generate referrals for other Global Business
  • Keep abreast of external factors influencing international business, including economic, cultural, geographical, procedural, and regulatory requirements
  • Execute a robust sales plan to target key customers and close pipeline deals to capture revenue
  • Build and maintain close relationships with clients, acting on feedback from market surveys, client engagement programs, etc.
Requirements
  • Strong knowledge of local and regional cash management and clearing services, products, and techniques
  • Proven sales record
  • Bilingual
  • Relationship management experience at multiple levels, with a proven sales record
  • Proven ability to identify and meet customer needs through matching a broad range of products and services
  • Proven ability to deliver creative and flexible customer solutions
  • Ability to understand customers' business and the fundamentals of running a business
  • Good level of business acumen and commercial awareness, including economic, cultural, procedural, and regulatory issues
  • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
  • Excellent time management, planning, and organization skills
  • Excellent range of communication skills, including written, verbal, and the ability to deliver compelling presentations
  • Strong analytical and selling skills
  • A good understanding of the market and market trends, competitive environment, and regulatory environment
Desirable
  • Knowledge of global cash management
  • Knowledge of Treasury Foreign Exchange
  • Knowledge of day-to-day workings of a Corporate Treasury environment, foreign exchange, and payments